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[SOLVED] Unable to write / Error 0x8000FFFF: Catastrophic failure when attempting to write to share on cache drive

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Hi,

 

This morning I tried to copy/create/move files on a share from windows and got this error :

Error 0x8000FFFF: Catastrophic failure

 

After a short "WTF / LOL" moment caused by how the failure is described as "catastrophic", I googled it, found out that some pleople talk about bad drive, and recommend scanning the drive for error. So I try to install binhex krusader to move files away from one drive to another prior to testing said drive but got this error:

Error: open /var/lib/docker/tmp/GetImageBlob969712477: read-only file system

 

Then I went to the system log and found this:

Sep 19 08:53:04 Mozart kernel: BTRFS error (device loop2): bdev /dev/loop2 errs: wr 1, rd 67133, flush 1, corrupt 0, gen 0
Sep 19 08:53:04 Mozart kernel: BTRFS error (device nvme0n1p1): bdev /dev/nvme0n1p1 errs: wr 17, rd 79971, flush 0, corrupt 0, gen 0
Sep 19 08:53:04 Mozart kernel: print_req_error: I/O error, dev loop2, sector 1467944
Sep 19 08:53:04 Mozart kernel: BTRFS error (device loop2): bdev /dev/loop2 errs: wr 1, rd 67134, flush 1, corrupt 0, gen 0
Sep 19 08:53:05 Mozart kernel: BTRFS error (device nvme0n1p1): bdev /dev/nvme0n1p1 errs: wr 17, rd 79972, flush 0, corrupt 0, gen 0
Sep 19 08:53:05 Mozart kernel: print_req_error: I/O error, dev loop2, sector 1467944
Sep 19 08:53:05 Mozart kernel: BTRFS error (device loop2): bdev /dev/loop2 errs: wr 1, rd 67135, flush 1, corrupt 0, gen 0
Sep 19 08:53:05 Mozart kernel: print_req_error: I/O error, dev loop2, sector 1467944
Sep 19 08:53:06 Mozart kernel: print_req_error: I/O error, dev loop2, sector 1467944
Sep 19 08:53:06 Mozart kernel: print_req_error: I/O error, dev loop2, sector 1467944
Sep 19 08:53:07 Mozart kernel: print_req_error: I/O error, dev loop2, sector 250688
Sep 19 08:53:07 Mozart kernel: print_req_error: I/O error, dev loop2, sector 250688
Sep 19 08:53:07 Mozart kernel: vethde0bffa: renamed from eth0
Sep 19 08:53:07 Mozart kernel: docker0: port 4(vethd565f3d) entered disabled state
Sep 19 08:53:08 Mozart kernel: btrfs_dev_stat_print_on_error: 26 callbacks suppressed
Sep 19 08:53:08 Mozart kernel: BTRFS error (device nvme0n1p1): bdev /dev/nvme0n1p1 errs: wr 17, rd 79986, flush 0, corrupt 0, gen 0
Sep 19 08:53:08 Mozart kernel: print_req_error: 8 callbacks suppressed
Sep 19 08:53:08 Mozart kernel: print_req_error: I/O error, dev loop2, sector 1467944
Sep 19 08:53:08 Mozart kernel: BTRFS error (device loop2): bdev /dev/loop2 errs: wr 1, rd 67149, flush 1, corrupt 0, gen 0
Sep 19 08:53:08 Mozart kernel: BTRFS error (device nvme0n1p1): bdev /dev/nvme0n1p1 errs: wr 17, rd 79987, flush 0, corrupt 0, gen 0
Sep 19 08:53:08 Mozart kernel: print_req_error: I/O error, dev loop2, sector 1467944
Sep 19 08:53:08 Mozart kernel: BTRFS error (device loop2): bdev /dev/loop2 errs: wr 1, rd 67150, flush 1, corrupt 0, gen 0
Sep 19 08:53:09 Mozart kernel: BTRFS error (device nvme0n1p1): bdev /dev/nvme0n1p1 errs: wr 17, rd 79988, flush 0, corrupt 0, gen 0
Sep 19 08:53:09 Mozart kernel: print_req_error: I/O error, dev loop2, sector 1467944
Sep 19 08:53:09 Mozart kernel: BTRFS error (device loop2): bdev /dev/loop2 errs: wr 1, rd 67151, flush 1, corrupt 0, gen 0
Sep 19 08:53:09 Mozart kernel: BTRFS error (device nvme0n1p1): bdev /dev/nvme0n1p1 errs: wr 17, rd 79989, flush 0, corrupt 0, gen 0
Sep 19 08:53:09 Mozart kernel: print_req_error: I/O error, dev loop2, sector 1467944
Sep 19 08:53:09 Mozart kernel: BTRFS error (device loop2): bdev /dev/loop2 errs: wr 1, rd 67152, flush 1, corrupt 0, gen 0
Sep 19 08:53:10 Mozart kernel: BTRFS error (device nvme0n1p1): bdev /dev/nvme0n1p1 errs: wr 17, rd 79990, flush 0, corrupt 0, gen 0
Sep 19 08:53:10 Mozart kernel: print_req_error: I/O error, dev loop2, sector 1467944
Sep 19 08:53:10 Mozart kernel: BTRFS error (device loop2): bdev /dev/loop2 errs: wr 1, rd 67153, flush 1, corrupt 0, gen 0
Sep 19 08:53:10 Mozart kernel: print_req_error: I/O error, dev loop2, sector 1467944
Sep 19 08:53:11 Mozart kernel: print_req_error: I/O error, dev loop2, sector 1467944
Sep 19 08:53:11 Mozart kernel: print_req_error: I/O error, dev loop2, sector 1467944
Sep 19 08:53:12 Mozart kernel: print_req_error: I/O error, dev loop2, sector 1467944
Sep 19 08:53:12 Mozart kernel: print_req_error: I/O error, dev loop2, sector 1467944
Sep 19 08:53:13 Mozart kernel: veth457c811: renamed from eth0
Sep 19 08:53:13 Mozart kernel: docker0: port 3(vethc7faf84) entered disabled state
Sep 19 09:03:13 Mozart root: Fix Common Problems Version 2019.09.08
Sep 19 09:03:17 Mozart root: Fix Common Problems: Error: Unable to write to cache
Sep 19 09:03:17 Mozart root: Fix Common Problems: Error: Unable to write to Docker Image
Sep 19 09:04:03 Mozart emhttpd: req (22): cmd=/webGui/scripts/disk_log&arg1=nvme0n1&csrf_token=****************
Sep 19 09:04:03 Mozart emhttpd: cmd: /usr/local/emhttp/plugins/dynamix/scripts/disk_log nvme0n1

 

After some more googling, I tried to see what the Fix Common Problems plugin suggests and see that :

Unable to write to cache	Drive mounted read-only or completely full. Begin Investigation Here: [main]
Unable to write to Docker Image	Docker Image either full or corrupted. Investigate Here: [docker settings]

 

Went to the "Main" tab and see plenty of free space :

Cache Devices
Device	Identification		Temp.	Reads	Writes				Errors	FS	Size	Used	Free
Cache	[...] 500 GB (nvme0n1)	*	232,978	18,446,744,073,709,486,080	0	btrfs	500 GB	111 GB	389 GB

 

I guess the question is why does the cache drive would be mounted as "read only". It has obviously been written to a lot.

 

Many thanks for your help.

 

Other required info is below.

G

 

My unRaid version is:

6.7.2 2019-06-25

 

My installed plugins are:

CA Auto Update Applications

CA Backup / Restore Appdata

CA Cleanup Appdata

CA Mover Tuning

Community Applications

Dynamix Active Streams

Dynamix Cache Directories

Dynamix Date Time

Dynamix S3 Sleep

Dynamix SSD TRIM

Dynamix System Information

Dynamix System Statistics

Dynamix System Temperature

Fix Common Problems

Nerd Tools

Preclear Disks

Tips and Tweaks

Unassigned Devices

unBALANCE

 

My hardware is:

Supermicro X11SSH-LN4F-O

Intel Pentium G4560

Kingston UDIMM ECC RAM (32 GB)

Crucial P1 SSD

Bunch of WD, Seagate and Hitachi HDDs

 

Diagnostic file:

Please see attached

 

 

 

Edited by Opawesome
typo and marked as "solved"

  • Community Expert

NVMe device dropped offline:

 

Sep 18 23:51:01 Mozart kernel: nvme nvme0: I/O 136 QID 2 timeout, aborting
Sep 18 23:51:01 Mozart kernel: nvme nvme0: I/O 137 QID 2 timeout, aborting
Sep 18 23:51:01 Mozart kernel: nvme nvme0: I/O 138 QID 2 timeout, aborting
Sep 18 23:51:01 Mozart kernel: nvme nvme0: I/O 139 QID 2 timeout, aborting
Sep 18 23:51:31 Mozart kernel: nvme nvme0: I/O 136 QID 2 timeout, reset controller
Sep 18 23:52:01 Mozart kernel: nvme nvme0: I/O 0 QID 0 timeout, reset controller
Sep 18 23:53:33 Mozart kernel: nvme nvme0: Device not ready; aborting reset
Sep 18 23:53:33 Mozart kernel: print_req_error: I/O error, dev nvme0n1, sector 14888064
Sep 18 23:53:33 Mozart kernel: print_req_error: I/O error, dev nvme0n1, sector 14888320
Sep 18 23:53:33 Mozart kernel: print_req_error: I/O error, dev nvme0n1, sector 14895648
Sep 18 23:53:33 Mozart kernel: print_req_error: I/O error, dev nvme0n1, sector 14895904
Sep 18 23:53:33 Mozart kernel: nvme nvme0: Abort status: 0x7

 

  • Author
2 hours ago, johnnie.black said:

NVMe device dropped offline:

Hi johnnie.black, Many thanks for your answer. It seems I should have investigate better before posting.

 

Anyway, so it means it is a hardware issue ? Bad SSD or bad motherboard I guess. The machine is hooked up to a UPS so I can discard the power outage from the list.

  • Community Expert

It's a hardware problem, it can be the device or the board, assuming it's not on a PCIe adapter, it can also be some firmware/compatibility problem, but once it drops Unraid can't do anything about it.

  • 2 weeks later...
  • Author

I replaced the Crucial P1 with the Intel 660p about 5 days ago and have not noticed any problem since. So it was either a compatibility issue with the Supermicro X11SSH-4LN-F motherboard, or a defective Crucial P1 SSD.

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