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unRaid v6.7.2 Disk in Error State (Help Needed)


weetnie

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Event: unRAID Disk 6 error

Subject: Alert [TOWER] - Disk 6 in error state (disk dsbl)

Description: WDC_WD60EFRX-68MYMN1_WD-WX81D65ASKPC (sdg)

Importance: alert

 

Woke up this morning to a red X next to Disk 6. From https://wiki.unraid.net/index.php/Troubleshooting#What_do_I_do_if_I_get_a_red_X_next_to_a_hard_disk.3F - I have gathered the SMART report for Disk 6 along with tower diagnostics. 

 

I have not rebooted my system yet. I've also done a recheck of all of the connections, nothing seems to have come loose. 

 

smartctl 7.0 2018-12-30 r4883 [x86_64-linux-4.19.56-Unraid] (local build)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Red
Device Model:     WDC WD60EFRX-68MYMN1
Serial Number:    WD-WX81D65ASKPC
LU WWN Device Id: 5 0014ee 2b740f33e
Firmware Version: 82.00A82
User Capacity:    6,001,175,126,016 bytes [6.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5700 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2, ACS-3 T13/2161-D revision 3b
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sat Sep 28 09:04:43 2019 PDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		( 1904) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 673) minutes.
Conveyance self-test routine
recommended polling time: 	 (   5) minutes.
SCT capabilities: 	       (0x303d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR-K   200   200   051    -    0
  3 Spin_Up_Time            POS--K   198   194   021    -    9066
  4 Start_Stop_Count        -O--CK   100   100   000    -    95
  5 Reallocated_Sector_Ct   PO--CK   200   200   140    -    0
  7 Seek_Error_Rate         -OSR-K   100   253   000    -    0
  9 Power_On_Hours          -O--CK   055   055   000    -    33158
 10 Spin_Retry_Count        -O--CK   100   253   000    -    0
 11 Calibration_Retry_Count -O--CK   100   253   000    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    91
192 Power-Off_Retract_Count -O--CK   200   200   000    -    73
193 Load_Cycle_Count        -O--CK   189   189   000    -    34766
194 Temperature_Celsius     -O---K   128   107   000    -    24
196 Reallocated_Event_Count -O--CK   200   200   000    -    0
197 Current_Pending_Sector  -O--CK   200   200   000    -    0
198 Offline_Uncorrectable   ----CK   100   253   000    -    0
199 UDMA_CRC_Error_Count    -O--CK   200   200   000    -    0
200 Multi_Zone_Error_Rate   ---R--   100   253   000    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      5  Comprehensive SMART error log
0x03       GPL     R/O      6  Ext. Comprehensive SMART error log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x09           SL  R/W      1  Selective self-test log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x21       GPL     R/O      1  Write stream error log
0x22       GPL     R/O      1  Read stream error log
0x30       GPL,SL  R/O      9  IDENTIFY DEVICE data log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xa0-0xa7  GPL,SL  VS      16  Device vendor specific log
0xa8-0xb6  GPL,SL  VS       1  Device vendor specific log
0xb7       GPL,SL  VS      40  Device vendor specific log
0xbd       GPL,SL  VS       1  Device vendor specific log
0xc0       GPL,SL  VS       1  Device vendor specific log
0xc1       GPL     VS      93  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (6 sectors)
Device Error Count: 1
	CR     = Command Register
	FEATR  = Features Register
	COUNT  = Count (was: Sector Count) Register
	LBA_48 = Upper bytes of LBA High/Mid/Low Registers ]  ATA-8
	LH     = LBA High (was: Cylinder High) Register    ]   LBA
	LM     = LBA Mid (was: Cylinder Low) Register      ] Register
	LL     = LBA Low (was: Sector Number) Register     ]
	DV     = Device (was: Device/Head) Register
	DC     = Device Control Register
	ER     = Error register
	ST     = Status register
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 1 [0] occurred at disk power-on lifetime: 33136 hours (1380 days + 16 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  10 -- 51 00 00 00 00 02 89 b0 18 40 00  Error: IDNF at LBA = 0x0289b018 = 42577944

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  61 04 00 00 00 00 00 02 89 b0 18 40 00 39d+17:24:46.106  WRITE FPDMA QUEUED
  61 04 00 00 00 00 00 02 89 ac 18 40 00 39d+17:24:46.100  WRITE FPDMA QUEUED
  61 04 00 00 00 00 00 02 89 a8 18 40 00 39d+17:24:46.084  WRITE FPDMA QUEUED
  61 04 00 00 00 00 00 02 89 a4 18 40 00 39d+17:24:46.083  WRITE FPDMA QUEUED
  60 04 00 00 00 00 00 02 89 bc 18 40 00 39d+17:24:46.082  READ FPDMA QUEUED

SMART Extended Self-test Log Version: 1 (1 sectors)
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       258 (0x0102)
Device State:                        Active (0)
Current Temperature:                    24 Celsius
Power Cycle Min/Max Temperature:     23/36 Celsius
Lifetime    Min/Max Temperature:      2/45 Celsius
Under/Over Temperature Limit Count:   0/0
Vendor specific:
00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      0/60 Celsius
Min/Max Temperature Limit:           -41/85 Celsius
Temperature History Size (Index):    478 (358)

Index    Estimated Time   Temperature Celsius
 359    2019-09-28 01:07    23  ****
 ...    ..( 48 skipped).    ..  ****
 408    2019-09-28 01:56    23  ****
 409    2019-09-28 01:57    24  *****
 ...    ..( 14 skipped).    ..  *****
 424    2019-09-28 02:12    24  *****
 425    2019-09-28 02:13    26  *******
 ...    ..( 14 skipped).    ..  *******
 440    2019-09-28 02:28    26  *******
 441    2019-09-28 02:29    27  ********
 ...    ..( 22 skipped).    ..  ********
 464    2019-09-28 02:52    27  ********
 465    2019-09-28 02:53    26  *******
 ...    ..( 73 skipped).    ..  *******
  61    2019-09-28 04:07    26  *******
  62    2019-09-28 04:08    25  ******
 ...    ..( 66 skipped).    ..  ******
 129    2019-09-28 05:15    25  ******
 130    2019-09-28 05:16    24  *****
 131    2019-09-28 05:17    24  *****
 132    2019-09-28 05:18    24  *****
 133    2019-09-28 05:19    25  ******
 ...    ..( 18 skipped).    ..  ******
 152    2019-09-28 05:38    25  ******
 153    2019-09-28 05:39    24  *****
 ...    ..(124 skipped).    ..  *****
 278    2019-09-28 07:44    24  *****
 279    2019-09-28 07:45    23  ****
 ...    ..( 78 skipped).    ..  ****
 358    2019-09-28 09:04    23  ****

SCT Error Recovery Control:
           Read:     70 (7.0 seconds)
          Write:     70 (7.0 seconds)

Device Statistics (GP/SMART Log 0x04) not supported

Pending Defects log (GP Log 0x0c) not supported

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  2            0  Command failed due to ICRC error
0x0002  2            0  R_ERR response for data FIS
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0005  2            0  R_ERR response for non-data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS
0x0008  2            0  Device-to-host non-data FIS retries
0x0009  2            6  Transition from drive PhyRdy to drive PhyNRdy
0x000a  2          153  Device-to-host register FISes sent due to a COMRESET
0x000b  2            0  CRC errors within host-to-device FIS
0x000f  2            0  R_ERR response for host-to-device data FIS, CRC
0x0012  2            0  R_ERR response for host-to-device non-data FIS, CRC
0x8000  4      3513313  Vendor specific

 

 

tower-diagnostics-20190928-1606.zip

WDC_WD60EFRX-68MYMN1_WD-WX81D65ASKPC-20190928-1606 disk6 (sdg) - DISK_DSBL.txt

Link to comment
8 hours ago, johnnie.black said:

Disk looks fine, suggest replacing/swapping cables just to rull them out and rebuild, you can also run an extended SMART test.

Appreciate the post, that's reassuring. If there were signs of the drive failing, or getting ready to fail, what type of logs would I be seeing? Trying to learn how I can debug myself in the future.

 

I ran an extended SMART test last night and results came back "Completed without error." However, I looked at syslog.txt and see close to 300 write errors to various sectors. Is this just an effect of whatever caused the original error?

 

Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42577888
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42577896
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42577904
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42577912
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42577920
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42577928
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42577936
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42577944
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42577952
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42577960
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42577968
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42577976
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42577984
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42577992
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42578000
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42578008
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42578016
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42578024
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42578032
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42578040
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42578048
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42578056
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42578064
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42578072
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42578080
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42578088
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42578096
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42578104
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42578112
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42578120
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42578128
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42578136
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42578144
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42578152
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42578160
Sep 27 10:33:05 Tower kernel: md: disk6 write error, sector=42578168

 

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