InForced Posted October 1, 2019 Share Posted October 1, 2019 (still new to unraid) I checked plex main website on troubleshooting remote access it does not seem to be any of the issues that were listed I made sure that port forward is working on router its the standard comcast router shows up that its working. When I click on remote access and click try it shows the green check mark for a few minutes but then it turns back to the red X. Quote Link to comment
Spoonsy1480 Posted October 1, 2019 Share Posted October 1, 2019 You have to do this on the Plex web page settings/remote access you may need to keep trying until it finally goes green Sent from my iPhone using Tapatalk Quote Link to comment
InForced Posted October 2, 2019 Author Share Posted October 2, 2019 9 hours ago, Spoonsy1480 said: You have to do this on the Plex web page settings/remote access you may need to keep trying until it finally goes green Sent from my iPhone using Tapatalk I cant get it to stay green alawys goes back to a red X Quote Link to comment
Zonediver Posted October 2, 2019 Share Posted October 2, 2019 (edited) Is your router configured for Plex? Maybe not - Port 32400 must be forwarded in your Router/Firewall to your Plex-Server. Edited October 2, 2019 by Zonediver Quote Link to comment
Spoonsy1480 Posted October 2, 2019 Share Posted October 2, 2019 I cant get it to stay green alawys goes back to a red XSometimes you have to do it numerous times Sent from my iPhone using Tapatalk Quote Link to comment
InForced Posted October 2, 2019 Author Share Posted October 2, 2019 3 hours ago, Zonediver said: Is your router configured for Plex? Maybe not - Port 32400 must be forwarded in your Router/Firewall to your Plex-Server. Tried changing it around nothing worked i went from 32400 to 34444 and 40444. I think i set it up right on router side. Quote Link to comment
Zonediver Posted October 2, 2019 Share Posted October 2, 2019 (edited) 4 hours ago, InForced said: Tried changing it around nothing worked i went from 32400 to 34444 and 40444. I think i set it up right on router side. What is IP 10.0.0.4? Your unRAID-Server? Protocol you need is TCP - you dont need UDP. At my Router, i must forward the port from my WAN-Interface to the unraid-IP - so i need to specify "two" IPs. But i dont know how your router handle this. Did you enter the port also in the Plex interface? This does not work without this (red marked) entry. (The word "Fernzugriff" means remote access) Edited October 2, 2019 by Zonediver Quote Link to comment
InForced Posted October 3, 2019 Author Share Posted October 3, 2019 18 hours ago, Zonediver said: What is IP 10.0.0.4? Your unRAID-Server? Protocol you need is TCP - you dont need UDP. At my Router, i must forward the port from my WAN-Interface to the unraid-IP - so i need to specify "two" IPs. But i dont know how your router handle this. Did you enter the port also in the Plex interface? This does not work without this (red marked) entry. (The word "Fernzugriff" means remote access) I tried changing the port # around nothing worked I looked in the router but did not find anything renegading wan interface Quote Link to comment
InForced Posted October 3, 2019 Author Share Posted October 3, 2019 On 10/1/2019 at 8:33 PM, Spoonsy1480 said: Sometimes you have to do it numerous times Sent from my iPhone using Tapatalk I been trying for a while it stays green but when I go on phone using data it says no remote access. Quote Link to comment
Spoonsy1480 Posted October 3, 2019 Share Posted October 3, 2019 On router you have to port forward Sent from my iPhone using Tapatalk Quote Link to comment
Zonediver Posted October 3, 2019 Share Posted October 3, 2019 6 hours ago, InForced said: I been trying for a while it stays green but when I go on phone using data it says no remote access. There is something wrong with your port forward - check the router manual "how to set a port forwarding" and try it again. Quote Link to comment
InForced Posted October 4, 2019 Author Share Posted October 4, 2019 Cant "manual" set it Comcast forces you to use their xfi app to set port forwards it doesn't let you type in the ip that you want forwarded it scans all connected devices it show up a list and then you click on device in the list. Quote Link to comment
naddel81 Posted October 8, 2021 Share Posted October 8, 2021 could you fix the error? Quote Link to comment
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