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Array Devices show no HDD temp

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I have the problem that with none of the hard disks the temperature is indicated. All hard drives are active. The temperature can be read out with SMART Tools. Only the temperature of a unassigned device is displayed.

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  • Author

Where can I start? My Unraid Version is 6.7.2. The HDD Controller is an P420i in HBA Mode.

zeus-diagnostics-20191005-0857.zip

Edited by Sascha_B

Easiest way would be to use a recommended LSI controller, but it might be possible to get temps with that one using custom SMART settings, maybe someone else with same controller can help since I never had any of those.

  • Author

Are the values not read out via SMART? There are values displayed everywhere, but not in the dashboard. Is it possible to connect the LSI controller to the backplane of the HP?

SMART attributes are only read every 30 minutes by default in the UI (Main / Dashboard) for performance reasons.  This can be changed in Settings - Display Settings under Poll Attributes

  • Author

Do you mean Settings - Disk Settings - Tunable (poll_attributes): 1800 

It´s set.

7 minutes ago, Sascha_B said:

1800 

That's 30 minutes  Not saying its the issue, but if the drive is spun down at the time it goes to read the temp, it will be skipped over, and only read when the drive is spun up and the 30 minute timer is reached.

  • Author

I disabled the spin down, unfortunately, no values are displayed after hours.

  • 2 years later...

Did you ever get this figured out. I have the same problem. It’s interesting because all my disks that are unassigned show a temp but once I add them to the array it disappears. 

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