(SOLVED) 2 drive on USB PCIe card, 1 unmountable and 1 not even seen


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Hi, I am having some issue with my new and first build. I have this VL805 PCIe card with 4 USB3 port that gets recognized by Unraid, but I can't mount the usb drive and stick plugged in.

 

I am not trying to pass them through a VM. The stick was just a test and the drive will be the parity one, once I remove it from it's case and after I've made sure it will work as such.

 

root@Tower:~# lsusb
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 058f:6387 Alcor Micro Corp. Flash Drive
Bus 003 Device 002: ID 2109:3431 VIA Labs, Inc. Hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 05dc:a81d Lexar Media, Inc. LJDTT16G [JumpDrive 16GB]
Bus 001 Device 003: ID 0557:2221 ATEN International Co., Ltd Winbond Hermon
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
root@Tower:~# lspci
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v2/Ivy Bridge DRAM Controller (rev 09)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor PCI Express Root Port (rev 09)
00:19.0 Ethernet controller: Intel Corporation 82579LM Gigabit Network Connection (Lewisville) (rev 05)
00:1a.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 (rev 05)
00:1c.0 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 1 (rev b5)
00:1c.4 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 5 (rev b5)
00:1d.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 (rev 05)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev a5)
00:1f.0 ISA bridge: Intel Corporation C204 Chipset LPC Controller (rev 05)
00:1f.2 SATA controller: Intel Corporation 6 Series/C200 Series Chipset Family 6 port Desktop SATA AHCI Controller (rev 05)
00:1f.3 SMBus: Intel Corporation 6 Series/C200 Series Chipset Family SMBus Controller (rev 05)
01:00.0 VGA compatible controller: NVIDIA Corporation GM204 [GeForce GTX 980] (rev a1)
01:00.1 Audio device: NVIDIA Corporation GM204 High Definition Audio Controller (rev a1)
02:00.0 USB controller: VIA Technologies, Inc. VL805 USB 3.0 Host Controller (rev 01)
03:00.0 Ethernet controller: Intel Corporation 82574L Gigabit Network Connection
04:03.0 VGA compatible controller: Matrox Electronics Systems Ltd. MGA G200eW WPCM450 (rev 0a)

Log for the USB stick :

Feb 1 10:26:08 Tower kernel: sd 1:0:0:0: [sdb] 31457280 512-byte logical blocks: (16.1 GB/15.0 GiB)
Feb 1 10:26:08 Tower kernel: sd 1:0:0:0: [sdb] Write Protect is off
Feb 1 10:26:08 Tower kernel: sd 1:0:0:0: [sdb] Mode Sense: 23 00 00 00
Feb 1 10:26:08 Tower kernel: sd 1:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
Feb 1 10:26:08 Tower kernel: sdb: sdb1
Feb 1 10:26:08 Tower kernel: sd 1:0:0:0: [sdb] Attached SCSI removable disk
Feb 1 10:26:08 Tower kernel: sd 1:0:0:0: [sdb] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x03 driverbyte=0x00
Feb 1 10:26:08 Tower kernel: sd 1:0:0:0: [sdb] tag#0 CDB: opcode=0x28 28 00 00 00 00 00 00 00 08 00
Feb 1 10:26:08 Tower kernel: print_req_error: I/O error, dev sdb, sector 0
Feb 1 10:26:08 Tower kernel: sd 1:0:0:0: [sdb] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x07 driverbyte=0x00
Feb 1 10:26:08 Tower kernel: sd 1:0:0:0: [sdb] tag#0 CDB: opcode=0x28 28 00 00 00 00 00 00 00 08 00
Feb 1 10:26:08 Tower kernel: print_req_error: I/O error, dev sdb, sector 0
Feb 1 10:26:08 Tower kernel: Buffer I/O error on dev sdb, logical block 0, async page read

 

tower-diagnostics-20200201-1033.zip

Edited by matmat07
Solved
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Very bad idea to use USB for array devices, especially one with a VIA chipset:

Feb  1 10:26:08 Tower kernel: usb 3-1-port1: Cannot enable. Maybe the USB cable is bad?
Feb  1 10:26:08 Tower kernel: usb 3-1-port1: cannot disable (err = -22)
Feb  1 10:26:08 Tower kernel: usb 3-1-port1: cannot reset (err = -22)
### [PREVIOUS LINE REPEATED 4 TIMES] ###
Feb  1 10:26:08 Tower kernel: usb 3-1-port1: Cannot enable. Maybe the USB cable is bad?
Feb  1 10:26:08 Tower kernel: usb 3-1-port1: cannot disable (err = -22)
### [PREVIOUS LINE REPEATED 1 TIMES] ###
Feb  1 10:26:08 Tower kernel: hub 3-1:1.0: hub_ext_port_status failed (err = -22)
Feb  1 10:26:08 Tower kernel: sd 1:0:0:0: [sdb] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x03 driverbyte=0x00
Feb  1 10:26:08 Tower kernel: sd 1:0:0:0: [sdb] tag#0 CDB: opcode=0x28 28 00 00 00 00 00 00 00 08 00
Feb  1 10:26:08 Tower kernel: print_req_error: I/O error, dev sdb, sector 0
Feb  1 10:26:08 Tower kernel: usb 4-3: USB disconnect, device number 2
Feb  1 10:26:08 Tower kernel: sd 0:0:0:0: [sda] Synchronizing SCSI cache
Feb  1 10:26:08 Tower kernel: sd 0:0:0:0: [sda] Synchronize Cache(10) failed: Result: hostbyte=0x01 driverbyte=0x00
Feb  1 10:26:08 Tower kernel: usb usb4-port3: couldn't allocate usb_device
Feb  1 10:26:08 Tower kernel: sd 1:0:0:0: [sdb] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x07 driverbyte=0x00
Feb  1 10:26:08 Tower kernel: sd 1:0:0:0: [sdb] tag#0 CDB: opcode=0x28 28 00 00 00 00 00 00 00 08 00
Feb  1 10:26:08 Tower kernel: print_req_error: I/O error, dev sdb, sector 0
Feb  1 10:26:08 Tower kernel: Buffer I/O error on dev sdb, logical block 0, async page read

Use SATA, but if really need USB then at least use a controller with a better chipset, like NEC or Asmedia.

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