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Help: Cannot contact key-server -- array doesn't start

Featured Replies

Hi there,

 

I have a 16 disk server, after last reboot it now writes

Cannot contact key-server. Please check your network settings.

and can't start array.

 

I use

- static IP address

- static DNS server, all pingable in the terminal. 

- USB stick with license is good, is shown and mounted and shows license green (have the big license)

- date is shown correctly on the terminal, so mainboard battery seems to be good

 

Rebooted already for the 5th time, still the same. 

 

Any hints as to what ese I might check? 

Thanks much, highly appreciated. 

Edited by starcat

  • Author

#ping www.google.com

#ping www.unraid.com

 

in the terminal work as well, so DNS resolution shouldn't be a problem.

But I still can't start the array and get 

Cannot contact key-server. Please check your network settings.

Edited by starcat

Is this a trial key that you're using?  Paid keys do attempt to contact the key server.  I'd post your diagnostics. 

  • Author

No, real key, probably 10 years old.

 

in /var/log/syslog I see

Pro key detected, GUID: ....

 

/boot/config/Pro1.key

is readable as well.

Edited by starcat

  • Author

I am using 6.2.0-rc3

DNS works, network also. pinging www.google.com and others return results.

Edited by starcat

  • Author

I am not allowed to post them. Anything I should look for? I scrolled through all files and don't find anything of interest. Server worked before reboot just fine for long time.

 

This is from /var/log/syslog

Jun 27 15:30:45 name emhttp: get_limetech_time: _time: -2 (60) 0
Jun 27 15:30:45 name emhttp: Pro key detected, GUID: 0..8 FILE: /boot/config/Pro1.key

 

Should I worry about the get_limetech_time output? 

 

What is the server Ip to try to ping it? 

 

 

Edited by starcat

16 minutes ago, starcat said:

I am not allowed to post them.

Why

27 minutes ago, starcat said:

I am using 6.2.0-rc3

 

6.2.0-rc series did require internet access in order to validate the key (this was in case LT wanted to pull a release).  Beyond that, 6.2 is beyond ancient, and borderline stone-age.  I honestly have no idea if the key server still is the same address or not.  No idea what to look for, and no suggestions other than take a backup of the flash and update to 6.8.3

  • Author
24 minutes ago, Squid said:

Why

6.2.0-rc series did require internet access in order to validate the key (this was in case LT wanted to pull a release).  Beyond that, 6.2 is beyond ancient, and borderline stone-age.  I honestly have no idea if the key server still is the same address or not.  No idea what to look for, and no suggestions other than take a backup of the flash and update to 6.8.3

All this is fine but the server worked just fine, and was rebooted couple of time during last months, all without issues. Now, after a reboot because I am adding a new drive and array doesn't start. What went wrong in between with the Key Server?? There is obviously not a network issue on my end. 

Edited by starcat

  • Author

Any specific files needed?

 

  • Author

Regarding 6.8.3 upgrade, do I still copy bz* to the flash stick and reboot?

Edited by starcat

4 minutes ago, starcat said:

Regarding 6.8.3 upgrade, do I still copy bz* to the flash stick and reboot?

yes

  • Author

What is the bzfirmware file doing? 

I won't bother with the EFI folder as I don't have EFI, right?

  • Author

Copied over the bz* files and rebooted. Array came online. But no GUI now 😞

Then from the terminal, 

diagnostics

and post the entire resulting zip file here (will be stored in /logs on the flash drive)

  • Author

I know how to do the diagnostics, this is not the point. 

  • Author

Now the GUI came, it probably needed a little bit longer to start.

  • Author

Works now. Interesting why the old 6.2.0-rc3 server could not contact the key server?

 

Is there anything that I should look into after the upgrade to 6.8.3? 

Thanks again very much!

  • Author

Do you know where I can get screen to install on this unraid version?

  • Author

Got it, thanks 👍

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