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[SOLVED] Drive Disabled

Featured Replies

Hey guys, 

 

Last night, i got an error that my parity drive was disabled.

SMART show's no errors on the interface

I've attached the logs for that disk

 

I've removed and reset cable, but have not tried a new one (yet)

 

tower-smart-20200703-1705.zip

Please post the diagnostics: Tools -> Diagnostics

SMART attributes look OK but there's a recent device error logged, difficult to say if it's a disk problem just by that, I would suggest replacing/swapping cables on that disk to rule them out and rebuild, if it happens again after that it's likely a disk problem.

 

P.S. also a good idea to update the LSI firmware since it's very old, current release is 20.00.07.00

Cable can be one issue so tryn swap the cables with a new one once. If that doesn't help then there is high chance of hardware issue.

Edited by sting.pirates

  • Author
22 minutes ago, johnnie.black said:

SMART attributes look OK but there's a recent device error logged, difficult to say if it's a disk problem just by that, I would suggest replacing/swapping cables on that disk to rule them out and rebuild, if it happens again after that it's likely a disk problem.

 

P.S. also a good idea to update the LSI firmware since it's very old, current release is 20.00.07.00

 

18 minutes ago, sting.pirates said:

Cable can be one issue so tryn swap the cables with a new one once. If that doesn't help then there is high chance of hardware issue.

Thanks to you both 

Since the sata cables is part of a 4way breakout from my sata controller, i think i try the lsi firmware update 1st, considering ive upgraded mobu and cpu.

Then try both cables.

21 minutes ago, bdydrp said:

Since the sata cables is part of a 4way breakout from my sata controller

You can still swap them with another disk.

  • Author
6 minutes ago, johnnie.black said:

You can still swap them with another disk.

Probably is quicker and easief to do that as a 1st test! 

  • Author
1 hour ago, johnnie.black said:

LSI firmware

Do you know if i can use the -16i firmware on my -8i card?

You can find the 9211-8i firmware on broadcom's support site, under legacy.

Is you problem solved ??

  • Author
On 7/6/2020 at 6:38 PM, sting.pirates said:

Is you problem solved ??

Hi, 

Sorry taking long to come back

No. Drive is still disabled

I have swapped sata and power cables, and the drive is still disabled.

I haven't upgraded firmware of LSI card yet - mainly cos i couldnt get the files needed onto a bootable usb that worked for me - Perhaps im just going about it all wrong!!!

 

Aside from firmware - Is there anything else i can do?

Could i clear that drive and start it again?

Once a drive gets disable it needs to be rebuilt, on top of the old disk or to a new one, just check that the emulated disk is mounting correctly and contents look OK before rebuilding on top.

  • Author
1 hour ago, johnnie.black said:

Once a drive gets disable it needs to be rebuilt, on top of the old disk or to a new one, just check that the emulated disk is mounting correctly and contents look OK before rebuilding on top.

As this is my parity drive that's disabled, i'm assuming its not emulating anything?

All my other drives are connected and working - I'm currently running a read-check

 

This the best way to rebuild?

1. Stop array

2. Unmount disk

3. Reboot or start array?

4. Re-assign disk

5. Run Parity check and rebuild

?????

15 minutes ago, bdydrp said:

As this is my parity drive that's disabled, i'm assuming its not emulating anything?

Correct, didn't remember.

 

Stop array, unassign parity disk, start/stop array, re-assign parity, start array to begin parity sync.

  • Author

Cheers

Doing this now!

  • Author

Parity check completed without errors, and drive no longer disabled and working.

 

Will keep an eye on it - Would be good to know what caused it to become disabled!!

 

Thanks for everyones help!

  • JorgeB changed the title to [SOLVED] Drive Disabled
  • Author

I know this is solved, but relates to the same drive 

Since resolving the issue, it has stayed online across reboots, but this same drive is always active - It never spins downs, even when nothing on the server is happening.

 

Diagnostics attached is they help pin point whats keeping it active

Cheers

tower-diagnostics-20200717-2040.zip

 Make sure it's not set to never spin down and try re-applying the general or that drive's spin down setting.

  • Author

Thanks. Cant believe i didnt see that setting. 🤦‍♂️ 

It was set to never.. changed to use default

Cheers

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