Issues With SAS Drives

[Magiverous]

Hi

 

I recently installed some SAS drives in my server  and I have 2 minor issues I was hoping someone might be able to help with.

 

Firstly, none of the drives are showing any temperature info on the dashboard

 

Secondly, none of the drives show as 'spun up' despite them being active and in some cases transferring data.  The smart section greys out the boxes and says they need to be spun up to run tests and turbowrite treats them as spun down when selecting write mode.

 

Other than that they work absolutely fine.

 

Anyone have any ideas? Cheers.

[JorgeB]

1 hour ago, Magiverous said:

I was hoping someone might be able to help with.

Probably a controller with custom SMART data, but we can't say for sure without the diagnostics.

[Magiverous]

Thanks for the reply.  That may be an issue, it won't let me run any smart diagnostics as it thinks the drive is spun down.  Can I get anything else useful for you from anywhere else in unraid?

[Magiverous]

11 minutes ago, JorgeB said:

Probably a controller with custom SMART data, but we can't say for sure without the diagnostics.

Dont know if it will include any drive data, but here is the zip diagnostic for good measure...

tower-diagnostics-20200910-1454.zip

[JorgeB]

GUI SMART tests don't work on SAS drives, you can still run them manually.

 

The lack of temperature issue is a smartctl problem/bug, it should be fixed on an upcoming release.

[Magiverous]

2 minutes ago, JorgeB said:

GUI SMART tests don't work on SAS drives, you can still run them manually.

 

The lack of temperature issue is a smartctl problem/bug, it should be fixed on an upcoming release.

Ah ok.  ANy idea on the whole unraid thinking that the drives are spun down bit? I assume because it thinks they already are, it's never going to spin them down in the normal course of events?

 

Cheers again for the help.

[JorgeB]

16 minutes ago, Magiverous said:

ANy idea on the whole unraid thinking that the drives are spun down bit?

Do you mean in the main page or SMART test page? It's normal on the SMART test page, on the main page I believe it should show correctly, but note that by default stats are only update every 30 minutes, that can be changed on disk settings.

[Magiverous]

1 minute ago, JorgeB said:

Do you mean in the main page or SMART test page? It's normal on the SMART test page, on the main page I believe it should show correctly, but note that by default stats are only update every 30 minutes, that can be changed on disk settings.

The green dots are present when spun up on the 'Main' page but I also noticed that in the settings for the 'turbowrite' plugin they count as spun down towards the 'Data Drives Spun Down: (as of last poll)'.  I'm just worried that if unraid thinks that they are already spun down, it won't spin them down normally in line with my settings.

[JorgeB]

Like mentioned it's normal on the SMART page, no idea where the plugin get its info from, best to ask on the appropriate support thread.

[Magiverous]

1 minute ago, JorgeB said:

Like mentioned it's normal on the SMART page, no idea where the plugin get its info from, best to ask on the appropriate support thread.

Cool, as long as unraid will spin them down when idle I'm fine with that 🙂

 

Thanks so much for the assist.

[JorgeB]

19 minutes ago, Magiverous said:

as long as unraid will spin them down when idle I'm fine with that

Unraid doesn't spin down SAS devices, not yet anyway, maybe in the future.

[Magiverous]

7 hours ago, JorgeB said:

Unraid doesn't spin down SAS devices, not yet anyway, maybe in the future.

That's weird, because according to the status dots it is.  Does it just THINK it is?

[JorgeB]

Spin down command Unraid uses doesn't work on SAS devices.