• 6.10.0-RC2 - System Unresponsive/Crashes

    ptmurphy

    By ptmurphy

      • Closed Minor

    I upgraded to 6.10.0-RC2 specifically to get support for TPM BIOS for Windows 11. Everything went well on the upgrade, and everything works fine, with one problem.

     

    About once a day my system becomes unresponsive, locks up or crashes. The web interface doesn't respond, there is nothing on the primary display, and I looked through the logs but it seems to not show anything, but maybe I am missing something (diagnostics attached).

     

    The only way I can get the system back is to force a reset by holding down the power button. Once that happens, everything starts fine and works, and then I have to manually stop the parity check. I did let the parity check finish this morning just in case.

     

    I looked through the support threads to see if there were any plugins that could cause this, but I don't see anything.

     

    Any ideas what could be going on?

    Unraid -diagnostics-20220213-2124.zip

    Go to reports Prereleases

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    ptmurphy

    This issue has not happened since I got the syslog server running, so I will close for now and re-open or create a new case if it starts happening again. For now I'll just assume it was a problem with a plugin or a docker container that got updated and resolved the issue.

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  • Status Definitions

     

    Open = Under consideration.

     

    Solved = The issue has been resolved.

     

    Solved version = The issue has been resolved in the indicated release version.

     

    Closed = Feedback or opinion better posted on our forum for discussion. Also for reports we cannot reproduce or need more information. In this case just add a comment and we will review it again.

     

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    Priority Definitions

     

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    Urgent = Server crash, data loss, or other showstopper.

     

    Annoyance = Doesn't affect functionality but should be fixed.

     

    Other = Announcement or other non-issue.