ProgVirus

So with my other test share, they do appear to be reporting on free space when there's no folder. Eg. a test I made named 'Disks123' is reporting ~24TB of space, but only Disk3 has a folder named 'Disks123' (the other two don't) That said, when I manually added the folder in, it does appear to work and calculate the free space properly, so I'm happy with this as a solution. Thanks!

I've been troubleshooting my array due to some odd behavior, and am now at the point where I've backed up my data and have deleted my shares altogether to start fresh. I have 6 x 8TB drives, and am trying to create a share that spans across all 6 disks. Right now the drives are totally empty. The issue is that Unraid is reporting the free space as only 23.8TB total when it should be twice that. I haven't yet tried putting data on these new shares. As a test, I created 6 individual shares, one per disk, and all are reporting the full free space except the share that spans across all drives. Please see screenshot below and logs attached. Any ideas here? Thanks much, any help is appreciated, this has been super frustrating for me to troubleshoot. EDIT: I just made more shares of different combinations. For example, a share that spans across Disk 1-5 and one that spans across disks 2-6. In both cases these report 39.7TB as expected. As soon as I make a share spanning across all of them however, we're back to 23.8TB. diagnostics-20230926-1409.zip

Certainly, in this case I was moving from the Downloads share to the Staging share. Here's something else I noticed - my Minimum Free Space for shares was set to 7.5% for some and 10% for others, which is quite a lot for 8TB drives. Could this be the cause of the issue? I've since lowered to a flat 100GB for each share. Thanks again for the eyes and support!

Certainly, please find attached, and thanks for taking a look! diagnostics-20230805-1534.zip

Hi Folks, I have some shares that were previously only using some disks (e.g. Disks 1, 2, 5, 6). As I've expanded, replaced drives, I've updated all shares to span across all disks (e.g. Disks 1, 2, 3, 4, 5, 6). After updating the shares to include all disks, I noticed the free space didn't add up to what it should be. Upon investigation, the folders with the share name were missing from the newly added disks 3 & 4, so I manually created them on each disk and the amount of free space is now matching. Today when I went to copy ~500GB from one share to another that had ~4TB free, I kept getting 'No space left on device' errors. I was doing this via the web terminal with standard commands (cp -r -v /mnt/user/Share1 /mnt/user/Share2). All shares I have are using the High-Water Allocation method, and Split Level is set to Automatically split any directory as required. As a workaround, instead of copying from Share1 to Share2, instead I copied from Share1 to the Disk3/Share2 directory so as to put it directly on the disk that has the free space. While this works, it's definitely not ideal! Any ideas what could be going wrong here? Please let me know if there's anything I can provide that will help, thanks so much!

Spot on, I've checked the HBA BIOS and do not see any drives listed anywhere. Additionally I've tested 4 sets of cables now, 2 sets confirmed being forward breakout. Thank you for your help, I think in this case I will reach out to the seller.

Hi there, I am facing an issue with an eBay seller cross-flashed H310 Dell card not recognizing drives in Unraid. Please see attached diagnostics, and thanks in advance! Here is what I know and what I've tried: The drives are known working when connected to the board, however I initially had problems with them being recognized in the BIOS on boot. I noticed after a warm reset the drives would show up. I don't have granular controls in the BIOS, but increasing the time to POST to 5+ seconds works around this The Dell card looks genuine, and no obvious damage or anything, has a heartbeat LED. I'm almost sure it's in IT mode, I see it displayed somewhere on screen with something like 'SAS2008-IT', and elsewhere in the firmware see it's version 20.00.07.00. When I press Ctrl + C to get to the card's settings, I see there's nothing detected under SAS Array (or something to that effect). It makes me wonder if the card itself is not seeing the drives, but I'm unsure if they're expected to show up there. I've tried both Ports A and B. I didn't see anything online about necessary software installation, but I also didn't configure anything, not that there is much to in the firmware/drivers. Please let me know if I've missed something here. The drives are 2 WD NAS 6TB, 4 brand new Seagate NAS 8TB, and a crappy Kingston 1TB SATA SSD. The Kingston SSD has never failed to be recognized before by anything else, so I'm using it as the control for lack of a better term I am working on consumer hardware (P8Z77-V LK Motherboard, i5-3570 CPU) I have tried both PCI-E slots, re-seated connections firmly on the card, cables, etc. I have tried two sets of cables. After reading the forums I saw my cables weren't listed as being forward breakout. I bought cables that are labeled as being forward breakout, but the issue persists. In both cases I had a pair each to test with, to rule out singular bad cables I have tried re-testing on a similar board, a later MSI Gaming board with an i5-4670, with the same results I did not have issues with the card making my computer not POST, but did try the tape mod with no change I'm stumped, and would appreciate any advice. If pictures/screenshots or more info would help let me know, and thanks again! mercury-diagnostics-20230502-2126.zip