protectli

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  1. Hi @XPHOENIX, happy to address your doubts. We don't yet offer WIFI AC in Europe because the AC cards we use from our Vendor are on a parts shortage. These Qualcomm chipsets in general are super difficult to find right now. We definitely would like to offer some and we're working on it. Are you asking about LTE modems (hardware)? Or LTE service? Specific to the modems, the US only modems we currently offer are for use with LTE bands commonly found in the US. We'd like to offer a EU specific one and we're currently evaluating some options. Also, our EU operation is still relatively small and we want to make sure we're not "biting off more than we can chew". In other words, we want to make sure that what we provide is tested and will work. Our primary focus is our Vault lineup of products. Each port on the Vault is connected to the Vault's CPU via PCIe. This applies to every Vault that we sell. As such, as long as the software you install on your Vault supports dual WAN, then the hardware will support it. pfSense certainly supports this. In the near term, we have a lineup of 2.5G Vaults about to be released (in June, 2022) and we are targeting a 10G product later this year. There's a lot to unpack in your 5th point here, so i'll try to address everything, below. There are a lot of different products out there and it would be very difficult for us to compare ourselves to every one of them. Sure, lots of customers end up comparing us to Netgate because a lot of our customers end up using Protectli hardware with pfSense. One useful point of comparison is VPN throughput and you can find some throughput testing we did across our product lineup a while back here, here, and here. I'm not aware of the specific video you reference specific to the Netgate 6100 where they "guarantee...each port is independent of the others..." but I suspect this is related to Netgate having used an internal switch on some of their products, which the 6100 does not use. In this way, the 6100 has network ports that are all connected directly to the CPU. As stated above, all Protecli products have network ports directly connected to the CPU. We have never used an internal switch. I hope this addresses your questions. Please let me know if you have any other questions or if anything is unclear. Thanks
  2. Agreed @jonathanM, there is a lot of value in being able to install your firewall OS from scratch. Just being able to run through the installation process is valuable, in the event you need to switch hardware, and as you say, being able to make light modification to the config files can be invaluable. Also, the security paranoid will appreciate that they can download the installation files, verify they haven't been tampered by comparing hashes and install themselves. Appreciate the remarks and thanks for the engagement.
  3. Netgate, which owns the pfSense trademark, helpfully posts their trademark Usage Guidelines: https://www.pfsense.org/trademarks.html Specifically under "Unacceptable Uses" (quote below). As such, we choose to stay away from pfSense, but we have embraced others who are happy to allow us to pre-install their software, like OPNsense.
  4. Mods, after reading my reply as follows, It's reading like a sales pitch. That's not my intnet - i'm trying to highlight why many people may be more interested in purchasing from Protectli than generic hardware from China. If I need to tone down the links and the sales pitch I'm happy to do so - please let me know. First, we will try not to take too much offense at the implied lack of creativity in just reselling "generic Chinese hardware". (J/k, it's a reasonable comment and we're happy to address it). Second, there is certainly nothing wrong with much of the generic Chines hardware out there. Plenty of people have had plenty of success doing so. That said, the Chinese market is full of knockoffs and copycats. TBH, our original FW1 was just an off the shelf box that we sourced from China. However, recent hardware (such as our FW4B, VP2410) is our own bespoke design. There's a lot of suspiciously similar looking hardware out there, but what I would offer as our commitment to our hardware is that we not only create the hardware design, but we also port and support coreboot (https://coreboot.org) firmware for our hardware. If unfamiliar, coreboot is an open source firmware that is MUCH more lightweight than a traditional BIOS, is custom built for the specific hardware, and is actually open source which is becoming more and more important at the firmware layer as we continue to learn about microcode and hardware vulnerabilities in closed ecosystems. Finally, we do pride ourselves on customer satisfaction, as reviews on Amazon and elsewhere will attest to. We go way outside of the box to help customers not only get their hardware in order, but also resolve issues with OS's that they're trying to install. We provide a KB with loads of testing that we do with different OS's (and even specific VPN configurations like OpenVPN, and wireguard) to ensure that they work on our hardware and we'll even go as far as to help customers troubleshoot software issues if they appear to be reasonably adjacent to a potential hardware problem or conflict. Hopefully that helps? Feel free to reach out incase of other questions.
  5. Protectli hardware, for sure. But we are biased. (Protectli employee here, incase the username isn't clear). Happy to answer any hardware questions you have.