solidbrolly

Yup. It was a 1080 movie with the original file at 30mbps. I have my Plex set to limit the streams off site to 10mbps. Off wifi (on my phone) the web browser played the 10 but then when I switched to 2mbps it didn't play. At least with HW transposing enabled. Not a problem, glad I know and understand it.

Hmmm, yeah. I was able to replicate that problem. I've never had that issue in the past, though. I've always been able to change quality while watching in the web browser. Weird. Oh well. It's working how I need it to right now.

Sorry @ich777, it was late and I was annoyed. I didn't want to bother anyone with it. Diagnostics attached. I'm running Epyc 7551P with a Qaudro P5000 and I'm using the official Plex container. I have had this GPU for around 2 years now and I transcode everything to H.265. I've had no problems with transcoding that codec. The last time I had a HW transcode issues was in February of this year and Plex fixed it with firmware 1.31.1.6733. I used only 1080 movies to replicate my HW issue consistently on the web browser and my Google Pixel 7. With HW on it would only use CPU. You were right for me. It has worked in the past but suddenly stopped working. At least with HW transcoding enabled. With it off, the CPU transcodes it just fine. But ain't nobody got time for that. This morning I downloaded both binhex and linxserver's containers and both of those had HW working, but not on my web browser. Only on my phone and NVIDIA Shield (Android). I ended up uninstalling and reinstalling the official container and that solved the HW transcode problem (minus with the web browser). I kind of noticed that last night. I was looking through the version release history and noticed the past 5 updates have all had fixes dealing with HW transcoding on Linux. TL;DR - Having issues with HW transcoding and you have all the extra functions setup, uninstall and reinstall the docker container. johnny5-diagnostics-20231125-1149.zip

@NuWanDa I'm currently running into this same issue. I've had the official Plex docker installed for a while now with it transcoding through my P5000. It just worked last week, I saw the transcodes say (HW). Now tonight, it's not using my GPU to transcode. Have no idea why. Last time this happened it was a Plex firmware that solved it (it took a couple weeks to be pushed out). I'm going to try a different repository (probably binhex) and see if that solves it for me.