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LSI 9300-8i HBA is not recognized.
There are no known incompatibilities between LSI SAS3 HBAs and current gen or older consumer platforms. If you have checked the HBA on a (PCIE 5.0 downgraded to) PCIE 3.0 x16 (or x8) slot, with minimum of 4 available lanes confirmed through the BIOS, and indeed on different motherboards, a dead HBA is likely to be the case. A defunct card with heartbeat is not unheard of, not entirely certain if this is indeed the case with your LSI 9300-8I. Further investigations may be needed if possible, to ascertain the health situation of the HBA.
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Is my LSI HBA card broken?
This specific one has been produced by/for Lenovo, as Lenovo 03T6739. https://serverevolution.com/lenovo-03t6739.html
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Is my LSI HBA card broken?
The lack of sheen or gloss on the port shield tells that the HBA is not a recently manufactured one, and the heatsink only having horizontal air-flow channels, unlike the LSI produced one having vertical and horizontal cuts on the heatsink, suggests that it is not an early '10s LSI production. I am aware of the licensed and unlicensed use of LSI trademark and design by different Chinese manufacturers, beside the numerous China-only manufacturers, such as Inspur being the largest one, which usually use their own original PCB design.
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Is my LSI HBA card broken?
From the diagnostic you provided, lspci registered that the card is recognized and working. 01:00.0 RAID bus controller [0104]: Broadcom / LSI SAS2008 PCI-Express Fusion-MPT SAS-2 [Falcon] [1000:0072] (rev 03) Subsystem: Fujitsu Technology Solutions HBA Ctrl SAS 6G 0/1 [D2607] [1734:1177] Such an HBA, especially 9200, PCIE 2.0 series are over a decade old, it is not a common occurrence but if you have worked with HBAs throughout the years, you will come across a port with loose shield. The simple fix is to re-solder or super glue the shield's pins back in. If the SAS cable connected to the port is solid and no unnecessary or random movements in the system, it can work without the port shield too, that is not really advisable though. I don't know how you managed to break the entire port off, perhaps weak solder on those pins as well, and some unnecessary excessive force from a wrong angle as the picture you shared suggests, not a bad idea to still try to work something out with the seller perhaps.
Saito
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