March 20, 20215 yr I installed a recently purchased LSI 9200-8e card but Unraid fails to see any HDD. I previously had a Highpoint 2722 that did see the HDD, what am I missing?
March 20, 20215 yr Your diagnostics might help point you in the right direction. Tools / Diagnostics and attach the zip in your next post.
March 20, 20215 yr You can check if the LSI card does see HDD during POST by accessing the card's utility (Ctrl-A during bootup) Sometimes the settings on the card might have some of the ports disabled
March 20, 20215 yr Author Here is the diagnostic file. I am new to Unraid and to linux as well. I am using a QNAP QGD-1600P as server so BIOS config are very limited and closed unfortunately. Thanks!! morpheus-diagnostics-20210320-1116.zip
March 20, 20215 yr Community Expert Everything looks fine to me with the HBA, it's being initialized correctly, not on the latest firmware but shouldn0t be an issue, I assume you're using the same cables as before? Still worth checking all connections.
March 20, 20215 yr You're using the 8e (external), How is it connected to your HDDs? Are you using an Shelf/JBOD enclosure? SFF-8088->SFF-8088 is the usual here or are you feeding the cables back in SFF-8088->SATA? make sure you are using forward breakout cables as these are one directional and you can't use the other one (backward breakout) which is meant for controller/Motherboard SATA -> SAS enclosure (SFF-8088)
March 20, 20215 yr Author Yes, I am using an exterrnal Shelf/JBOD enclosure connecting to card with SFF-8088->SFF8088 cable. Also yes to using same cable, enclosure and HDD as before, only change is replacing Highpoint 2722 for LSI 9200-e8 card I just rechecked connections again and still no success Edited March 20, 20215 yr by Alberto
March 20, 20215 yr During boot up, the LSI should be prompting to press Ctrl-A to enter the card setup utility, does this not work on your QNAP?
March 21, 20215 yr Author 4 hours ago, ken-ji said: During boot up, the LSI should be prompting to press Ctrl-A to enter the card setup utility, does this not work on your QNAP? I am afraid it does not on this QNAP device. After turning on I assume it goes onto a "blind" POST and then directly onto Unraid boot sequence, I can before this invoke BOOT option which allows me to select different BOOT options and BIOS menu, but the menu I assume is a custom one build for QNAP and it is very limited, I am sure QNAP did not intend nor welcome users wanting to use their HW in any other way than theirs.
March 21, 20215 yr Hmmm. you'll need to validate that the LSI card you have is actually working as you just acquired it to replace the Highpoint 2722.Maybe test the LSI on another machine if you have any with the shelf connected. Edited March 21, 20215 yr by ken-ji
June 19, 20215 yr Author Problem solved. I had to configure the LSI card to IT mode. Working smooth now. Thank you all.
February 23, 20224 yr I have the same issue and want to try configuring to IT mode. If I do this it wont affect the JBOD drives which are already configured on the card right?
February 23, 20224 yr Community Expert 1 hour ago, cheesegrater2.0 said: If I do this it wont affect the JBOD drives which are already configured on the card right? Most likely it will affect, like this:
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