no driver for HP 331FLR network card?

[codeman]

Server: HP Proliant DL360 Gen8 

The network card: HP Ethernet 1Gb 4-port 331FLR Adapter https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c03225667

 

Unraid does not boot properly. no network access and booting into GUI does not help. 

In the CLI I was able to see the PCI network card and I do not see any ethX interfaces therefore the br0 interface has a 169.. address

 

Is this not a good card to use? Is unraid just missing drivers? could drivers be added?

I just bought like 12 of these servers on ebay (don't ask  ) so I don't really want to buy NICs for them now. 

I also tried changing the network.cfg file to a static IP and/or also "no" for bonding and bridging but that did not help. 

I tried a couple of servers and they all don't seem to work including HP Proliant ML310e tower I bought.

I also tried booting a ubuntu live usb on the server and that worked no problem with the NIC.

[JorgeB]

Please post the diagnostics: Tools -> Diagnostics

[codeman]

Hi there, Thanks for the reply!

I can't seem to get the file. upon power up I login with root in CLI and run diagnostics then powerdown as described in 

 

but there does not seem to be any logs in the USB when put it in my other computer(windows).

This is a fresh install of unraid i've tried both 6.9.1 and 6.9.2.

I have intermediate knowledge of linux so are there any other ways I can get you the information?

[codeman]

OK, Had to plug in another usb drive (fat32) mount that and then copy the diagnostics to that. 

here you go.

tower-diagnostics-20210409-0824.zip

[JorgeB]

Yep, no driver for that NIC, you can make a request, LT is usually quick to add them, if one is available for current Unraid kernel.

[codeman]

Ok cool. Can I ask how you know or where you looked? maybe useful for others if they are in the same boat as me.

[JorgeB]

NIC appears in the device list (system/lspci.txt in the diags) but no driver is loaded.

[codeman]

So.. This has been fun so far..
I bought a 'new to me' Intel network adapter INTEL PRO/1000 PT DUAL PORT EXPI9402PTBLK and that does not work either.
same situation. works if I boot up Ubuntu on a stick but does not work with unraid. 

[JorgeB]

That one is supported by Unraid, diags might show the problem.

[codeman]

tower-diagnostics-20210421-0755.zipattached

[JorgeB]

Very strange, that NIC should use the e1000e driver, and Unraid includes it, but don't see any attempt to load it.

[codeman]

yes indeed, anyway i can install the driver manually or something?

[codeman]

Update: 

Turns out the Windows USB creator sucks and may not have entirely worked on the 3 USB sticks that I tried out. The below steps fixed all the issues.

1. Format the USB stick to Fat32 with the volume labeled as "UNRAID".
2. Manually download the .zip version of Unraid that you intend to use.
3. Unzip the download.
4. Copy the files contained within to your newly formatted USB drive.
5. Right click on "make_bootable.bat" and Run as Administrator. Follow prompts to press any key in the command prompt window until complete.
6. Eject the drive to safely remove hardware.

voila

[JorgeB]

Yeah, I missed that the flash drive wasn't mounted.