No Internet on Boot installation - PowerEdge R620

[AZDNICE]

1st time Unraid user here...disclaimer placed 😜.  In my home lab setup I had 2 R620s running Proxmox and a R710 setup with Rockstor.  Lately I have heard so many peeps talking about UnRaid so I decided to go through and g-part all my disk in one 620 and make an Unraid setup to see what all the stink was about.  I'm not new to the internals of these boxes as I bought all 3 off Ebay dirt cheap and rebuilt them all to fully functioning populated servers with HBAs, Ram, an upgraded CPUs of course 😉.  Yes, I am running the latest 2.9.0 FW for my R620 as well.  My network is the Unifi with with the UDM-Pro, Unifi 24port switch and more to give a base of network.  So I made a SanDisk boot using the imager on the UR site.  While doing so I went to the docs to see if there was any road blocks I needed to look out for; which I thought was straight forward considering the other 2 bare metal OSs I've installed.  However, during bootup watching my switch (lights) and Router Dashboard I can see when the server comes online and then goes to the install selection.  1st time I just let it boot to headless but wasn't getting response to tower or tower.local...so I tried just the IP...nothing.  Looked at the switch and the server and neither were showing connection lights.  So, I decided to reboot and select with GUI with root and nopasswd.  Got in and gave root a beast passwd right away and started assigning drives and networking (no Bonding yet ) selected trial to copy code .....  noda!  This is driving me batshhh.....!  It did say that networking would not be available until Registration but I CAN'T GET Registered.  Read all 12 drives and every eth or eno (8 together). Please Please help.  I know nic's are fine. They were in bonded-aggregate mode  before but made sure to disable and reboot router prior to install. I hate to come this close to install just to turn it back into a Node for Proxmox.  Defeats my purpose of a learning homelab if I can't figure this out.  Someone told me to virtualize it in Proxmox but I want the Bare metal install.  Am I Dreaming of a unconfigurable UnRaid server?

 

Any response to my issue, I thank you in advance!!  I would love to be part of this growing community of 'Die-Hards'!

[trurl]

https://wiki.unraid.net/Manual/Troubleshooting#Capturing_Diagnostic_Information

[itimpi]

What version of Unraid were you trying to use?

[AZDNICE]

3 minutes ago, itimpi said:

What version of Unraid were you trying to use?

Thanks itimpi!...trurl....I just DL yesterday Unraid 6.9.2 ... Home in an hour to post my diagnostics as trurl threw out

 

Edited May 17, 2021 by AZDNICE

[itimpi]

47 minutes ago, AZDNICE said:

It did say that networking would not be available until Registration

Not sure where you saw this - networking should be available from the outset.

 

If you login at the console and use the ‘df’ command does it show the flash drive mounted as /boot ?

[AZDNICE]

20 minutes ago, itimpi said:

Not sure where you saw this - networking should be available from the outset.

 

If you login at the console and use the ‘df’ command does it show the flash drive mounted as /boot ?

I will check when I get home.  Bios is set to boot to the Sandisk Cruzer Fit 32GB.  But now looking through images on line.  I do remember mine saying in the bottom right corner about the 'array not started' in RED or something like that.  Unlike like the green 'array started' in this pic

 

Edited May 17, 2021 by AZDNICE

[itimpi]

49 minutes ago, AZDNICE said:

I will check when I get home.  Bios is set to boot to the Sandisk Cruzer Fit 32GB.  But now looking through images on line.  I do remember mine saying in the bottom right corner about the 'array not started' in RED or something like that.  Unlike like the green 'array started' in this pic

 

It would not be possible to set up and start the array unless you have successfully obtained at the minimum a trial licence.

 

the reason I was interested in the output of the ‘df’ command  was if the flash drive is not successfully being mounted at /boot in the later stages of the boot sequence then you would not get any network drivers loaded.   In case you are interested more information about the Unraid boot process can be found here in the online documentation.

[AZDNICE]

2 hours ago, itimpi said:

It would not be possible to set up and start the array unless you have successfully obtained at the minimum a trial licence.

 

the reason I was interested in the output of the ‘df’ command  was if the flash drive is not successfully being mounted at /boot in the later stages of the boot sequence then you would not get any network drivers loaded.   In case you are interested more information about the Unraid boot process can be found here in the online documentation.

sorry just got home...working on the dh -h for you now and thanks for the boot info

 

@trurl I am also getting diagnostic for you now too...thanks for all your help!  I did come across a thread that you help a similar situation. I don't know if this is the problem but hope it help.

[AZDNICE]

@trurl Request Diagnostic

unraid620-diagnostics-20210517-1829.zip

[AZDNICE]

3 hours ago, itimpi said:

It would not be possible to set up and start the array unless you have successfully obtained at the minimum a trial licence.

 

the reason I was interested in the output of the ‘df’ command  was if the flash drive is not successfully being mounted at /boot in the later stages of the boot sequence then you would not get any network drivers loaded.   In case you are interested more information about the Unraid boot process can be found here in the online documentation.

Here is the ‘df’ you requested 

[itimpi]

Ok - that shows that the flash drive `has been mounted.   On that basis I would expect the network connection to be  active.    You mentioned trying the IP address - what IP address was that?    If there is no network I would expect it to be one of the form 169.x.x.x which is what you get if no DHCP server can be contacted because there is no active network.

 

you could now try the ‘diagnostics’ command from the command line which will create a diagnostics zip file in the logs folder on the flash drive.    Posting that should allow us to see why you are not getting a network connection.

 

Just checking - can you successfully boot in GUI mode, or are you only able to boot in non-GUI mode to the command line?

[AZDNICE]

19 minutes ago, itimpi said:

Ok - that shows that the flash drive `has been mounted.   On that basis I would expect the network connection to be  active.    You mentioned trying the IP address - what IP address was that?    If there is no network I would expect it to be one of the form 169.x.x.x which is what you get if no DHCP server can be contacted because there is no active network.

 

you could now try the ‘diagnostics’ command from the command line which will create a diagnostics zip file in the logs folder on the flash drive.    Posting that should allow us to see why you are not getting a network connection.

 

Just checking - can you successfully boot in GUI mode, or are you only able to boot in non-GUI mode to the command line?

Thanks Again for replying. I posted the diagnostic zip file right above the df output if that’s what you are referring to.  I did see a thread saying to delete the network config and reboot. Gonna try that now

[JorgeB]

None of the NICs is detecting a link:

 

Link detected: no

 

[itimpi]

sorry - missed thos earlier diagnostics.
 

Looking at the diagnostics it seems you have 4x1Gb Ethernet ports -,is that correct?   They also show that there does not appear to be a cable connected to the port that UnRaid is trying to use.   Have you tried all the ports?

[AZDNICE]

I initially had set up the bond there and Router.  When it didn't setup boot didnt get network  connection I reset both back to just the nic 1 (eth0) 802.3ad.  I just plugged them back and reset router to Aggregate for the 4 nics.

 

[AZDNICE]

when I log into the GUI the and go to the tools>network at the bottom it tells me, "Interface Ethernet Port 0 is down.  Check cable!"....all are plugged in.  I noticed during server bootup im getting connectivity to both server and the switch. But during the loading into Ram the lights go out. And the boot selection screen loads.

[itimpi]

33 minutes ago, AZDNICE said:

when I log into the GUI the and go to the tools>network at the bottom it tells me, "Interface Ethernet Port 0 is down.  Check cable!"....all are plugged in.  I noticed during server bootup im getting connectivity to both server and the switch. But during the loading into Ram the lights go out. And the boot selection screen loads.

No idea then.   The syslog definitely shows that UnRaid thinks there is no cable connected.

 

Maybe someone else will have a suggestion.

 

[AZDNICE]

Do I need OS  iDrac pass though enabled in bios