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[SOLVED] Unable to access GUI over network or at Local Machine

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Hi all,

 

Today I made some updates to my server.

I've changed the motherboard / cpu / ram added a HBA and a GPU.

 

My understanding is that unRaid is hardware agnostic?

 

When I got the machine up and running again I could no longer access the GUI.

On the local machine I could log in but when the browser opens it just says that its unable to connect.  It does have internet access, I was able to open google.

 

Array was not set to auto start.

I did run the diagnostics but they don't seem to have saved to the flash drive (despite saying the had).

 

I did have to remove the password (I didn't realise that the UI defaults the US keyboard layout so my UK password wouldn't work)

I deleted the files as show in this post,

 

On 10/7/2016 at 8:03 PM, limetech said:

To reset password completely:

 

- Power off server.

- Plug flash into PC.

- Remove these files from the flash:

 

passwd

shadow

smbpasswd

 

You must delete all three.  This will clear all passwords, but will also clear all users.

 

Any idea what going on?

 

townshend-hub-diagnostics-20210626-1707.zipsyslog.txt

Edited by daveo132
added logs

  • Community Expert

See if you can at least get us syslog:

 

  • Community Expert

When you log in at the console and use the ‘df’ command do you see the flash drive mounted as /boot ?   If not then that would mean that the flash drive is not being found in the latef boot stages, and would also explain why diagnostics were not saved.

  • Author
5 minutes ago, itimpi said:

When you log in at the console and use the ‘df’ command do you see the flash drive mounted as /boot ?   If not then that would mean that the flash drive is not being found in the latef boot stages, and would also explain why diagnostics were not saved.

 

I was able to run and save the syslog.
Maybe I didn't run the diagnostics correctly?

  • Author

I've just ran the diagnostics again so hopefully it worked this time.

Yes i could see my flash drive as /boot

  • Author

townshend-hub-diagnostics-20210626-1707.zip

Ok it was my error.  It had ran the diagnostics but for some strange reason the modified time was showing as hours out (like 9am this morning but it's 5pm for me)

Anyway they are now attached. 

Edited by daveo132
Spelling!

  • Author

I just noticed that this thread seems to have a similar issue.
Would it be worth trying to delete the network config?

 

 

  • Community Expert

Looks like you already have default network.cfg.

 

Why was your server time off? Did you get that fixed?

  • Author

I have no idea if I'm honest.

I did check it when it was running and the time had fixed itself.  Not sure if part of the system is running so it was able to update off a timer server.

  • Community Expert

Does it work if you boot in SAFE mode?

  • Author

I've not tried that, I don't know why it didn't occur to me.

I will try that in the morning and report back, (1am for me atm)

  • Author
9 hours ago, trurl said:

Does it work if you boot in SAFE mode?

Yes, it does work in safe mode!

  • Author

So,

I can confirm that everything works great in safe mode.

Would this mean that I have a plugin that's causing an issue?

  • Community Expert
17 minutes ago, daveo132 said:

So,

I can confirm that everything works great in safe mode.

Would this mean that I have a plugin that's causing an issue?


Almost certainly as in Safe Mode no plugins are installed.

  • Author
3 minutes ago, itimpi said:


Almost certainly as in Safe Mode no plugins are installed.

That's good news then.

Once step closer.

 

Whats the best way to deal with this?

I was just searching and seems like they're stored on the flash?

Best seems to just remove them and see if that solves it.

 

Would that seem sensible? 

  • Community Expert
33 minutes ago, daveo132 said:

That's good news then.

Once step closer.

 

Whats the best way to deal with this?

I was just searching and seems like they're stored on the flash?

Best seems to just remove them and see if that solves it.

 

Would that seem sensible? 


The installation of plugins is controlled by the .plg files in the ‘config/plugins’ folder on the flash drive.     Another approach is to rename them to change the file extension to something else and reboot.     You can then progressively rename them back and reboot to investigate.

  • Author

Amazing thanks,

I'll get on that this afternoon.

  • Author

I'm back up and running.

I removed the daynamix time and date plugin as it wasn't needed anyway and first time up, all working.

 

So, either that plugin was bad / had gone bad or just getting the system up into safe mode had triggered a fix of some sort.

Not sure but either way I'm back up and running.

 

Thanks for the help!

  • daveo132 changed the title to [SOLVED] Unable to access GUI over network or at Local Machine

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