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Can't Access Web Interface - Anymore

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I am running v4.7 on a backup server and I noticed recently that I can't access the main web interface.  However, I can telnet into it just fine and access it using unmenu.  But I can't access the "unraid main" tab in unmenu.  I tried rebooting and powering down and it didn't help.  Syslog attached.  Thanks.

syslog-2011-03-25.zip

try going to the unRAID Main web page without going through unMenu and see what happens.

  • Author

It doesn't work with or without unmenu.  It use to and I don't know when it stopped.  This server is just used for CrashPlan backups, so I don't visit it too much.

You are using an nVidia based motherboard with an nVidia "Reverse Engineered nForce ethernet driver":

 

Mar 24 16:48:27 Hitch2 kernel: forcedeth: Reverse Engineered nForce ethernet driver. Version 0.64.

 

You are bound to find more nVidia "quirks" especially if you grow your system.

 

 

if you can get and post the output of:

ps -ef

 

we may be able to find out what is going on.  emhttp may have been killed because you are running out of ram. Try typing and posting the results of:

free

 

to restart emhttp (the web interface) type:

nohup /usr/local/sbin/emhttp &

  • Author

Here you go, thanks:

 

root@Hitch2:~# ps -ef
UID        PID  PPID  C STIME TTY          TIME CMD
root         1     0  0 Mar24 ?        00:00:01 init
root         2     0  0 Mar24 ?        00:00:00 [kthreadd]
root         3     2  0 Mar24 ?        00:00:00 [migration/0]
root         4     2  0 Mar24 ?        00:00:00 [ksoftirqd/0]
root         5     2  0 Mar24 ?        00:00:00 [events/0]
root         6     2  0 Mar24 ?        00:00:00 [khelper]
root        11     2  0 Mar24 ?        00:00:00 [async/mgr]
root       112     2  0 Mar24 ?        00:00:00 [sync_supers]
root       114     2  0 Mar24 ?        00:00:00 [bdi-default]
root       116     2  0 Mar24 ?        00:00:00 [kblockd/0]
root       117     2  0 Mar24 ?        00:00:00 [kacpid]
root       118     2  0 Mar24 ?        00:00:00 [kacpi_notify]
root       119     2  0 Mar24 ?        00:00:00 [kacpi_hotplug]
root       245     2  0 Mar24 ?        00:00:00 [ata/0]
root       246     2  0 Mar24 ?        00:00:00 [ata_aux]
root       250     2  0 Mar24 ?        00:00:00 [ksuspend_usbd]
root       255     2  0 Mar24 ?        00:00:00 [khubd]
root       258     2  0 Mar24 ?        00:00:00 [kseriod]
root       289     2  0 Mar24 ?        00:00:00 [rpciod/0]
root       314     2  0 Mar24 ?        00:00:00 [kswapd0]
root       359     2  0 Mar24 ?        00:00:00 [aio/0]
root       365     2  0 Mar24 ?        00:00:00 [nfsiod]
root       370     2  0 Mar24 ?        00:00:00 [kslowd000]
root       371     2  0 Mar24 ?        00:00:00 [kslowd001]
root       582     2  0 Mar24 ?        00:00:00 [usbhid_resumer]
root       621     1  0 Mar24 ?        00:00:00 /sbin/udevd --daemon
root       781     2  0 Mar24 ?        00:00:00 [scsi_eh_0]
root       782     2  0 Mar24 ?        00:00:00 [usb-storage]
root       788     2  0 Mar24 ?        00:00:00 [scsi_eh_1]
root       789     2  0 Mar24 ?        00:00:00 [scsi_eh_2]
root       790     2  0 Mar24 ?        00:00:00 [scsi_eh_3]
root       793     2  0 Mar24 ?        00:00:00 [scsi_eh_4]
root      1184     1  0 Mar24 ?        00:00:00 /usr/sbin/syslogd -m0
root      1188     1  0 Mar24 ?        00:00:00 /usr/sbin/klogd -c 3 -x
root      1227     1  0 Mar24 ?        00:00:00 /usr/sbin/ifplugd -i eth0 -fwI -
root      1265     1  0 Mar24 ?        00:00:00 /usr/sbin/ntpd -g -p /var/run/nt
bin       1275     1  0 Mar24 ?        00:00:00 /sbin/rpc.portmap
nobody    1279     1  0 Mar24 ?        00:00:00 /sbin/rpc.statd
root      1289     1  0 Mar24 ?        00:00:00 /usr/sbin/inetd
root      1299     1  0 Mar24 ?        00:00:00 /usr/sbin/acpid
root      1306     1  0 Mar24 ?        00:00:00 /usr/sbin/crond -l10
daemon    1308     1  0 Mar24 ?        00:00:00 /usr/sbin/atd -b 15 -l 1
root      1313     1  0 Mar24 ?        00:00:01 /usr/sbin/nmbd -D
root      1315     1  0 Mar24 ?        00:00:00 /usr/sbin/smbd -D
root      1319  1315  0 Mar24 ?        00:00:00 /usr/sbin/smbd -D
root      1321     1  0 Mar24 ?        00:00:00 /usr/local/sbin/emhttp
root      1399     2  0 Mar24 ?        00:02:04 [mdrecoveryd]
root      1403     2  0 Mar24 ?        00:00:00 [spinupd]
root      1405     2  0 Mar24 ?        00:00:00 [spinupd]
root      1407     2  0 Mar24 ?        00:00:00 [spinupd]
root      1604     2  1 Mar24 ?        00:15:46 [unraidd]
root      1697     1  0 Mar24 ?        00:00:00 /usr/sbin/sshd
root      1832     2  0 Mar24 ?        00:00:00 [reiserfs/0]
root      2250     1  0 Mar24 ?        00:00:10 /usr/local/sbin/shfs /mnt/user -
root      2280     1  0 Mar24 ?        00:00:39 /usr/local/crashplan/jre/bin/jav
root      2281     1  0 Mar24 tty1     00:00:00 /sbin/agetty 38400 tty1 linux
root      2282     1  0 Mar24 tty2     00:00:00 /sbin/agetty 38400 tty2 linux
root      2283     1  0 Mar24 tty3     00:00:00 /sbin/agetty 38400 tty3 linux
root      2284     1  0 Mar24 tty4     00:00:00 /sbin/agetty 38400 tty4 linux
root      2285     1  0 Mar24 tty5     00:00:00 /sbin/agetty 38400 tty5 linux
root      2286     1  0 Mar24 tty6     00:00:00 /sbin/agetty 38400 tty6 linux
root      3722     1  0 11:23 ?        00:00:00 /bin/bash ./uu
root      3723     1  0 11:23 ?        00:00:00 logger -tunmenu -plocal7.info -i
root      3726  3722  0 11:23 ?        00:00:00 awk -W re-interval -f ./unmenu.a
root      4871  1289  0 16:23 ?        00:00:00 in.telnetd: 198.170.0.51
root      4872  4871  0 16:23 pts/0    00:00:00 -bash
root      4883  4872  0 16:24 pts/0    00:00:00 ps -ef

 

root@Hitch2:~# free
             total       used       free     shared    buffers     cached
Mem:       1017124     796532     220592          0      20656     676884
-/+ buffers/cache:      98992     918132
Swap:            0          0          0

 

root@Hitch2:~# nohup /usr/local/sbin/emhttp &
[1] 4915
root@Hitch2:~# nohup: ignoring input and appending output to `nohup.out'

root@Hitch2:~#
[1]+  Done                    nohup /usr/local/sbin/emhttp

 

After I type the above command, I still can't access the main web interface.

Can we please get a new syslog since trying the above commands.

emhttp is unable to get a hold on port 80 (its default) hence the reason you are unable to access it.

 

There is something running on port 80 already and emhttp does appear to be it.

emhttp is unable to get a hold on port 80 (its default) hence the reason you are unable to access it.

 

There is something running on port 80 already and emhttp does appear to be it.

Which more than likely indicates a networking issue, not an unRAID issue specifically.

Enter:

netstat

 

Which machine has the address 198.170.0.10?

  • Author

root@Hitch2:~# netstat
Active Internet connections (w/o servers)
Proto Recv-Q Send-Q Local Address           Foreign Address         State
tcp        0      0 198.170.0.20:http       198.170.0.51:36793      ESTABLISHED
tcp        0      0 198.170.0.20:44612      central.crashplan:https ESTABLISHED
tcp        0      0 198.170.0.20:telnet     198.170.0.51:31902      ESTABLISHED
tcp        0      0 198.170.0.20:45868      cblmdm72-241-33-1:46434 ESTABLISHED
tcp        0      0 198.170.0.20:4242       198.170.0.51:51799      ESTABLISHED
tcp        0      0 198.170.0.20:41689      cblmdm72-241-33-1:56044 ESTABLISHED
Active UNIX domain sockets (w/o servers)
Proto RefCnt Flags       Type       State         I-Node   Path
unix  8      [ ]         DGRAM                    3666     /dev/log
unix  2      [ ]         DGRAM                    2046     @//org/kernel/udev/udevd
unix  2      [ ]         STREAM     CONNECTED     6117
unix  2      [ ]         DGRAM                    3991
unix  2      [ ]         DGRAM                    3866
unix  2      [ ]         DGRAM                    3853
unix  2      [ ]         DGRAM                    3803
unix  2      [ ]         DGRAM                    3754
unix  2      [ ]         DGRAM                    3704
root@Hitch2:~#

 

I think maybe our exchange server, but my IT guy is gone to confirm.  Confirmed, 198.170.0.10 is to our exchange server.

It looks as if your exchange server is trying to telnet to the unRAID server. I'm not sure why. We need to determine what process is holding port 80.

tcp        0      0 198.170.0.20:http       198.170.0.51:36793      ESTABLISHED

This is keeping emhttp from running.

 

enter:

netstat -p

 

EDIT: try netstat -p -a

  • Author

Thanks.  I'll try it Monday when I get back to work.

 

  • 3 weeks later...
  • Author

Sorry for the delay...  Here's the response:

 

 

root@Hitch2:~# netstat -p -a
Active Internet connections (servers and established)
Proto Recv-Q Send-Q Local Address           Foreign Address         State            PID/Program name
tcp        0      0 *:time                  *:*                     LISTEN           1290/inetd
tcp        0      0 *:netbios-ssn           *:*                     LISTEN           1316/smbd
tcp        0      0 *:sunrpc                *:*                     LISTEN           1276/rpc.portmap
tcp        0      0 *:http                  *:*                     LISTEN           1322/emhttp
tcp        0      0 *:4242                  *:*                     LISTEN           2281/java
tcp        0      0 Hitch2:4243             *:*                     LISTEN           2281/java
tcp        0      0 *:ftp                   *:*                     LISTEN           1290/inetd
tcp        0      0 *:ssh                   *:*                     LISTEN           1697/sshd
tcp        0      0 *:telnet                *:*                     LISTEN           1290/inetd
tcp        0      0 *:microsoft-ds          *:*                     LISTEN           1316/smbd
tcp        0      0 *:42271                 *:*                     LISTEN           1280/rpc.statd
tcp        0      0 198.170.0.20:telnet     198.170.0.96:2511       ESTABLISHED      3136/in.telnetd: 19
tcp        0      0 198.170.0.20:4242       198.170.0.97:50881      ESTABLISHED      2281/java
tcp        3      0 198.170.0.20:http       198.170.0.10:42425      CLOSE_WAIT       -
tcp        0      0 198.170.0.20:4242       198.170.0.96:29161      ESTABLISHED      2281/java
tcp        3      0 198.170.0.20:http       198.170.0.10:32526      CLOSE_WAIT       -
tcp        3      0 198.170.0.20:http       198.170.0.10:27666      CLOSE_WAIT       -
tcp        3      0 198.170.0.20:http       198.170.0.10:23167      CLOSE_WAIT       -
tcp        3      0 198.170.0.20:http       198.170.0.10:47448      CLOSE_WAIT       -
tcp        0      0 198.170.0.20:http       198.170.0.96:15440      ESTABLISHED      1322/emhttp
tcp        3      0 198.170.0.20:http       198.170.0.10:37435      CLOSE_WAIT       -
udp        0      0 198.170.0.20:netbios-ns *:*                                      1314/nmbd
udp        0      0 *:netbios-ns            *:*                                      1314/nmbd
udp        0      0 198.170.0.2:netbios-dgm *:*                                      1314/nmbd
udp        0      0 *:netbios-dgm           *:*                                      1314/nmbd
udp        0      0 *:time                  *:*                                      1290/inetd
udp        0      0 *:612                   *:*                                      1280/rpc.statd
udp        0      0 *:39534                 *:*                                      1280/rpc.statd
udp        0      0 *:sunrpc                *:*                                      1276/rpc.portmap
udp        0      0 198.170.0.20:ntp        *:*                                      1265/ntpd
udp        0      0 Hitch2:ntp              *:*                                      1265/ntpd
udp        0      0 *:ntp                   *:*                                      1265/ntpd
Active UNIX domain sockets (servers and established)
Proto RefCnt Flags       Type       State         I-Node   PID/Program name    P     ath
unix  2      [ ACC ]     STREAM     LISTENING     3919     1300/acpid          /     var/run/acpid.socket
unix  8      [ ]         DGRAM                    3666     1184/syslogd        /     dev/log
unix  2      [ ]         DGRAM                    2046     621/udevd           @     //org/kernel/udev/udevd
unix  2      [ ]         STREAM     CONNECTED     6133     2281/java
unix  2      [ ]         DGRAM                    3996     1322/emhttp
unix  2      [ ]         DGRAM                    3872     1280/rpc.statd
unix  2      [ ]         DGRAM                    3859     1276/rpc.portmap
unix  2      [ ]         DGRAM                    3803     1265/ntpd
unix  2      [ ]         DGRAM                    3754     1227/ifplugd
unix  2      [ ]         DGRAM                    3704     1188/klogd

It looks like things have changed. Please post a new syslog, the output of "free", and "ps -ef". Is the web interface up?This shows it running:

tcp        0      0 *:http                  *:*                     LISTEN           1322/emhttp

  • Author

root@Hitch2:~# free
             total       used       free     shared    buffers     cached
Mem:       1017124     919576      97548          0     109192     686808
-/+ buffers/cache:     123576     893548
Swap:            0          0          0

 

 

root@Hitch2:~# ps -ef
UID        PID  PPID  C STIME TTY          TIME CMD
root         1     0  0 Apr11 ?        00:00:01 init
root         2     0  0 Apr11 ?        00:00:00 [kthreadd]
root         3     2  0 Apr11 ?        00:00:00 [migration/0]
root         4     2  0 Apr11 ?        00:00:00 [ksoftirqd/0]
root         5     2  0 Apr11 ?        00:00:00 [events/0]
root         6     2  0 Apr11 ?        00:00:00 [khelper]
root        11     2  0 Apr11 ?        00:00:00 [async/mgr]
root       112     2  0 Apr11 ?        00:00:01 [sync_supers]
root       114     2  0 Apr11 ?        00:00:00 [bdi-default]
root       116     2  0 Apr11 ?        00:00:00 [kblockd/0]
root       117     2  0 Apr11 ?        00:00:00 [kacpid]
root       118     2  0 Apr11 ?        00:00:00 [kacpi_notify]
root       119     2  0 Apr11 ?        00:00:00 [kacpi_hotplug]
root       245     2  0 Apr11 ?        00:00:00 [ata/0]
root       246     2  0 Apr11 ?        00:00:00 [ata_aux]
root       250     2  0 Apr11 ?        00:00:00 [ksuspend_usbd]
root       255     2  0 Apr11 ?        00:00:00 [khubd]
root       258     2  0 Apr11 ?        00:00:00 [kseriod]
root       289     2  0 Apr11 ?        00:00:00 [rpciod/0]
root       314     2  0 Apr11 ?        00:00:25 [kswapd0]
root       359     2  0 Apr11 ?        00:00:00 [aio/0]
root       365     2  0 Apr11 ?        00:00:00 [nfsiod]
root       370     2  0 Apr11 ?        00:00:00 [kslowd000]
root       371     2  0 Apr11 ?        00:00:00 [kslowd001]
root       582     2  0 Apr11 ?        00:00:00 [usbhid_resumer]
root       621     1  0 Apr11 ?        00:00:00 /sbin/udevd --daemon
root       781     2  0 Apr11 ?        00:00:00 [scsi_eh_0]
root       782     2  0 Apr11 ?        00:00:00 [usb-storage]
root       788     2  0 Apr11 ?        00:00:00 [scsi_eh_1]
root       789     2  0 Apr11 ?        00:00:00 [scsi_eh_2]
root       790     2  0 Apr11 ?        00:00:00 [scsi_eh_3]
root       793     2  0 Apr11 ?        00:00:00 [scsi_eh_4]
root      1184     1  0 Apr11 ?        00:00:00 /usr/sbin/syslogd -m0
root      1188     1  0 Apr11 ?        00:00:00 /usr/sbin/klogd -c 3 -x
root      1227     1  0 Apr11 ?        00:00:00 /usr/sbin/ifplugd -i eth0 -fwI -
root      1265     1  0 Apr11 ?        00:00:00 /usr/sbin/ntpd -g -p /var/run/nt
bin       1276     1  0 Apr11 ?        00:00:00 /sbin/rpc.portmap
nobody    1280     1  0 Apr11 ?        00:00:00 /sbin/rpc.statd
root      1290     1  0 Apr11 ?        00:00:00 /usr/sbin/inetd
root      1300     1  0 Apr11 ?        00:00:00 /usr/sbin/acpid
root      1307     1  0 Apr11 ?        00:00:00 /usr/sbin/crond -l10
daemon    1309     1  0 Apr11 ?        00:00:00 /usr/sbin/atd -b 15 -l 1
root      1314     1  0 Apr11 ?        00:00:04 /usr/sbin/nmbd -D
root      1316     1  0 Apr11 ?        00:00:00 /usr/sbin/smbd -D
root      1320  1316  0 Apr11 ?        00:00:00 /usr/sbin/smbd -D
root      1322     1  0 Apr11 ?        00:00:00 /usr/local/sbin/emhttp
root      1404     2  0 Apr11 ?        00:02:06 [mdrecoveryd]
root      1408     2  0 Apr11 ?        00:00:00 [spinupd]
root      1410     2  0 Apr11 ?        00:00:00 [spinupd]
root      1412     2  0 Apr11 ?        00:00:00 [spinupd]
root      1604     2  0 Apr11 ?        00:16:49 [unraidd]
root      1697     1  0 Apr11 ?        00:00:00 /usr/sbin/sshd
root      1800     2  0 Apr11 ?        00:00:00 [reiserfs/0]
root      2167     1  0 Apr11 ?        00:05:31 /usr/local/sbin/shfs /mnt/user -
root      2281     1  1 Apr11 ?        01:07:12 /usr/local/crashplan/jre/bin/jav
root      2282     1  0 Apr11 tty1     00:00:00 /sbin/agetty 38400 tty1 linux
root      2283     1  0 Apr11 tty2     00:00:00 /sbin/agetty 38400 tty2 linux
root      2284     1  0 Apr11 tty3     00:00:00 /sbin/agetty 38400 tty3 linux
root      2285     1  0 Apr11 tty4     00:00:00 /sbin/agetty 38400 tty4 linux
root      2286     1  0 Apr11 tty5     00:00:00 /sbin/agetty 38400 tty5 linux
root      2287     1  0 Apr11 tty6     00:00:00 /sbin/agetty 38400 tty6 linux
root      3200  1290  0 13:43 ?        00:00:00 in.telnetd: 198.170.0.96
root      3201  3200  0 13:43 pts/0    00:00:00 -bash
root      3214  3201  0 13:46 pts/0    00:00:00 ps -ef

 

 

Still doesn't work.  It worked for a little bit on Monday when I first turned it on though.  New syslog attached.  Thanks.

syslog-2011-04-14.txt

You have a ton of these in the syslog:

Apr 13 15:53:59 Hitch2 sshd[2992]: Did not receive identification string from 198.170.0.10
Apr 13 15:53:59 Hitch2 in.telnetd[2995]: connect from 198.170.0.10 (198.170.0.10)
Apr 13 15:53:59 Hitch2 telnetd[2995]: ttloop: peer died: EOF 
Apr 13 16:57:44 Hitch2 sshd[2999]: Did not receive identification string from 198.170.0.10
Apr 13 16:57:44 Hitch2 in.telnetd[3002]: connect from 198.170.0.10 (198.170.0.10)
Apr 13 16:57:44 Hitch2 telnetd[3002]: ttloop: peer died: EOF 
Apr 13 18:03:25 Hitch2 sshd[3006]: Did not receive identification string from 198.170.0.10
Apr 13 18:03:25 Hitch2 in.telnetd[3009]: connect from 198.170.0.10 (198.170.0.10)

 

I'm not sure if this is causing the problem but who knows. You need to get your Exchange server to stop trying to connect to the unRaid server. Has the Exchange server been hacked?

  • Author

IDK.  I don't have direct access to it and my IT guy, well, lets just say he is not a real IT guy.  Therefore its like the blind leading the blind.  I probably need to ask him specific questions or ask him to do specific things.  When I asked him earlier if he new why the exchange server keeps trying to connect to my unraid server he was clueless.

 

Anyway to change the defualt web interface from port 80 to a different port for the time being?

tcp        0      0 *:http                  *:*                    LISTEN          1322/emhttp

 

emhttp runs the web interface and this shows that its running ok on port 80 (=http). Can you turn the Exchange server off for a test? Perhaps before or after hours.

  • Author

Exchange server can NOT be taken off line.  I could bpass it by connecting my laptop directly to the unraid server, but that might not be very helpful.  I rebooted again and have no problems accessing the main web interface now.  Not sure why or when it will start not working again.  Maybe a memory issue.

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