September 3, 20214 yr So so this morning I awoke to this message: So one of my drives is disabled and its a relatively new drive. I wanted to make sure I do this right to see if drive is damaged or if it can be saved. I'm open to any suggestions. Thanks I also have included server diags. tower-diagnostics-20210903-1227.zip
September 3, 20214 yr Community Expert Disk17 dropped offline so there's no SMART, check connection and post new diags after that but most likely disk is fine, disk15 on the other hand appears to be failing, and that could be a problem since you don't have dual parity.
September 3, 20214 yr Author 14 minutes ago, JorgeB said: Disk17 dropped offline so there's no SMART, check connection and post new diags after that but most likely disk is fine, disk15 on the other hand appears to be failing, and that could be a problem since you don't have dual parity. @JorgeB - You mean check the physical connection correct?.
September 3, 20214 yr Author Ok reporting back. I have fully shut down the array and re-seated Disk 17 - Powered back up and its still saying not installed I can try to move it to a different bay, its in a disk shelf to be sure. I'm open to all suggestions
September 4, 20214 yr Author Update: So I still have Disk 17 being emulated but I went back and I saw this: After re-seating the drive, I noticed a new unassigned drive showed up. It has the SN as the "missing" drive I also downloaded the smart diagnostic from this drive. I'm looking for suggestions on what to do from here? I'm not sure if I can mount this drive and replace it or tell it that its drive 17. Thoughts? tower-smart-20210903-1738.zip
September 4, 20214 yr Author 5 minutes ago, trurl said: 9 hours ago, JorgeB said: check connection and post new diags The images from above are from re-seating the drive. It now shows up as an unassigned device. Here are the new diags. tower-diagnostics-20210903-2301.zip
September 4, 20214 yr Community Expert Because you're using a NetApp enclosure SMART report is pretty much useless, I believe there's a way of getting a correct report manually, but you'll need to search the forum since I never used one of those enclosures.
September 4, 20214 yr Author 7 hours ago, JorgeB said: Because you're using a NetApp enclosure SMART report is pretty much useless, I believe there's a way of getting a correct report manually, but you'll need to search the forum since I never used one of those enclosures. I haven't been able to find anything yet on pulling a report from a drive in an enclosure. I'm still curious as to why this drive is now showing up as unassigned.
September 6, 20214 yr Community Expert On 9/4/2021 at 5:37 PM, mwoods98 said: I'm still curious as to why this drive is now showing up as unassigned. This usually happens if the drive dropped and reconnected with a different letter.
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