USB Drive not detected with USB3 add in card

[arron9999]

Hi everyone. 

 

I have been a Unraid user for a while not although still not 100% with how things work. 

 

I have recently bought a USB 3 Add in card as I am running with a combination of Sata and USB drives. I believe the add in card is being detected but nothing is showing in unassaigned drives.  

 

I have booted of a Live Flash drive into Zorin OS and this detectes the drive plugged into the controler without issues. 

 

This is the card i have bought

https://www.amazon.co.uk/gp/product/B08LZDQ79D/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

 

which i believe is 

[1106:3483] 05:00.0 USB controller: VIA Technologies, Inc. VL805/806 xHCI USB 3.0 Controller (rev 01)

Bus 005 Device 001 Port 5-0 ID 1d6b:0002 Linux Foundation 2.0 root hub

Bus 005 Device 002 Port 5-1 ID 2109:3431 VIA Labs, Inc. Hub

Bus 006 Device 001 Port 6-0 ID 1d6b:0003 Linux Foundation 3.0 root hub

 

When i refresh Unassigned drives this shows in the logs (Zorin OS is the flash drive)

 

 

 

Any Help much appreciated. 

 

Arron

[arron9999]

This is when i plug in the USB HD 

 

[JorgeB]

19 hours ago, arron9999 said:

VIA Technologies

Would really avoid anything from VIA, look for a controller with an Asmedia or other chipset, also keep in mind that USB for array/pool drives is not recommended, it's fine for unassigned devices.

[arron9999]

Is there anyway to tell what is a VIA chipset or not? I have checked through the Amazon listing and nothing was showing. Im concerned that it may happen again with the next one. 

[JorgeB]

Search the forum, I never used one but there are some models mentioned where they mention the chipset.