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Help me troubleshoot why my drives arent going to sleep anymore.

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Hi folks,

 

I am here today because i need troubleshooting an issue with my Unraid system.

 

I recently switched my system from an old tower that was made from scraps and was quite inefficient to this setup : NUC + docking for drives

 

After transfering everything, it worked fine for a while. When the system was not in use, the drives where spinning down and the LEDs on the docking where turning off. Those LEDs have 3 states, Solid blue is powered on, blinking blue is in use (read or write) and off is not powered.

 

2 weeks ago, i tried to setup nextcloud as well as modyfying stuff on the shares becuase they were not using the cache SSD and it was making transfers quite slow.

 

Since then, the drives arent going to sleep (aka unpowered, with the LED off). The LEDs on the docking stays at a solid blue when the array is spun up, and the LEDs are blinking when the array is spun down. Which seems really weird to me.

 

I tried to reapply a backup i had from some time ago. After finishing rebuilding parity, the docking put the drive to sleep like it was doing initally. Sweet ! Except that after a reboot it never did it again.

I can't remember what i changed, but something is fucked up and i can't seem to fix it myself.

 

Any help would be great and i can provide more info if needed.

50 minutes ago, tyanu said:

nextcloud

It's nextcloud that's keeping the drives spinning.  Known "design issue" with it where it continually scans the share(s) you set and winds up keeping them up.

  • Author
2 minutes ago, Squid said:

It's nextcloud that's keeping the drives spinning.  Known "design issue" with it where it continually scans the share(s) you set and winds up keeping them up.

Excuse me but i've put a backup that was made BEFORE installing nextcloud. And it's still doing this.

If doesn't matter.  Nextcloud runs in the docker image and has nothing to do with the restoration of the USB.  If it's running, you will see this behaviour

 running, then you need to verify your sleep settings on the drives etc

  • Author
5 minutes ago, Squid said:

If doesn't matter.  Nextcloud runs in the docker image and has nothing to do with the restoration of the USB.  If it's running, you will see this behaviour

 running, then you need to verify your sleep settings on the drives etc

Either i don't understand your answer or you don't, but here is what my docker currently looks like.
image.thumb.png.dcbf44f36322a17e770b3babd671b5db.png

  • Community Expert

Your appdata and system shares have files on both cache and disk1. In addition to specific containers keeping their appdata open, the docker service will keep docker.img on system share open if Docker is enabled in Settings.

  • Author
5 minutes ago, trurl said:

Your appdata and system shares have files on both cache and disk1. In addition to specific containers keeping their appdata open, the docker service will keep docker.img on system share open if Docker is enabled in Settings.

Ok, how can i move those back to the cache drive ? I've put both of those shares as "only : cache" so i thought everything would be put on the SSD ...

  • Community Expert

Probably those got created by having docker/VMs enabled without a cache drive installed.

 

Mover ignores cache-only and cache-no shares. You would have to set them to cache-prefer to get them moved from array to cache.

 

But, nothing can move open files, so you would have to go to Settings and disable Docker and VM Manager.

 

And mover won't move duplicates.

 

Really simpler to leave mover out of it for getting these off the array. Do you know how to work with the disks and files directly on the server?

 

  • Author
19 minutes ago, trurl said:

Probably those got created by having docker/VMs enabled without a cache drive installed.

 

Mover ignores cache-only and cache-no shares. You would have to set them to cache-prefer to get them moved from array to cache.

 

But, nothing can move open files, so you would have to go to Settings and disable Docker and VM Manager.

 

And mover won't move duplicates.

 

Really simpler to leave mover out of it for getting these off the array. Do you know how to work with the disks and files directly on the server?

 

I don't trust the mover much because i never know what it's doing.

i work in IT, so if i have to do some terminal commands, i think i can manage

  • Author

I tried moving the files from the shares to my computer and then back to the folders, expecting the "cache : only" to put everything back in cache but diagnostics are still giving me the "exist on cache, disk1" thing.

 

Is there any specific thing to do to get everything for those 2 shares back on cache ?

  • Community Expert
30 minutes ago, tyanu said:

moving the files from the shares

That is why I asked if you could work directly with the disks on the server. Shares on the network don't show duplicates and can't access them.

 

See if you can figure out Midnight Commander (mc at the command line), that is how I usually work directly with the disks on the server.

  • Author

ok so it looks like i managed to make it work, but when moving files i had a message about uncomplete files ? 

image.png.07dc4c0314a85c5f6607c321dd3d5fde.png

 

I hope i didnt break anything.

  • Community Expert

Did you disable Docker and VM Manager before trying to work with these files?

  • Community Expert

Also, not sure moving is what you wanted to do if you told it to replace, at least not without deciding which copy you wanted to keep.

  • Author
20 minutes ago, trurl said:

Did you disable Docker and VM Manager before trying to work with these files?

Yes. Both were off. So far, it looks like my plex is out of order. I'll reinstall it.

 

EDIT : reinstalling plex worked.

Edited by tyanu

  • Author

It doesnt looked like it helped. All the drives have spun down, yet the bay is still on on all drives.

  • Author

So, i tried this morning to nuke my usb stick following this post : 

 

Spoiler : it didnt worked.

Parity and Disk 1 are always being up even when i manually press "spin down".

 

The same issue goes on.

  • Community Expert
1 hour ago, tyanu said:

it didnt worked

No reason to think it would.

 

Your hardware configuration may be to blame. USB is not recommended for array or pools for many reasons.

  • Author
16 minutes ago, trurl said:

No reason to think it would.

 

Your hardware configuration may be to blame. USB is not recommended for array or pools for many reasons.

What i dont get is that it worked as expected for a while, then it stopped working as intended.

 

If that wasnt working from the beginning, i'd be ok with it.

  • Author

Ok, so i fixed it, kinda.

I found a backup from march, and when reinstalling this one, i was able to setup the array/cache without having that "disk1,cache" thing on some shares.

 

It's either disk1 or cache. And now drives are going to sleep approprietly, which makes the whole thing much quieter when not used.

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