Bios detects all hard drives but unraid only finds 8 hard drives out of 13.

[audiveras]

Greetings!

I have purchased unraid pro license, I thought I could have unlimited hard drives support but my unraid server only shows 8 hard drives out of 13. I installed windows 11 and windows is able to see all hard drives, especially sata drives.

What can I do to make unraid pro find all hard drives?

 

 

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[itimpi]

Unraid should be able to see all drives unless you have hidden them so they can be passed to a VM.

 

You are likely to get better informed feedback if you post your system's diagnostics zip file so we can see what is going on.

 

[audiveras]

It's a brand new build. Windows 11 was not able to see them either but the app from AMD, raidxpert2 showed me the missing hard drives.
I don't know if unraid has an app like raidxpert2 but I cannot get all hard drives, mostly all sata drives are missing. I can see them in bios.


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[itimpi]

1 minute ago, audiveras said:

It's a brand new build. Windows 11 was not able to see them either but the app from AMD, raidxpert2 showed me the missing hard drives.
I don't know if unraid has an app like raidxpert2 but I cannot get all hard drives, mostly all sata drives are missing. I can see them in bios.


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As I said, you are likely to get better informed feedback if you post your systems diagnostics zip file.  Without that we are just guessing.

[audiveras]

I apologize, here is the zip file. tower-diagnostics-20220419-0647.zip Can you please tell me why I cannot find any of the SATA drives? and there are other drives missing. I thought it was a missing drive for ATA. I do not know how because all updates have been done and the system says it is up to date. 

[JorgeB]

Apr 18 17:22:11 Tower kernel: ahci: probe of 0000:27:00.0 failed with error -22
Apr 18 17:22:11 Tower kernel: ahci: probe of 0000:28:00.0 failed with error -22
Apr 18 17:22:11 Tower kernel: ahci: probe of 0000:2c:00.0 failed with error -22

 

SATA controllers are failing to initialize, make sure they are set to AHCI, BIOS update might also help.

[itimpi]

Are any of the drives connected to the ports of the RAID controller?  If so then they must be configured to be passed through as individual drives to Unraid, not as any sort of multi-drive RAID setup.

[audiveras]

The Bios is the latest one, I did change the SATA from RAID to AHCI. When I boot the machine the BIOS implied that it found the missing SATA drives but I still not able to see the new SATA in the /Main section, the Disks lists.

[Squid]

With the change you made in the BIOS, post a new set of diagnostics

[audiveras]

I did changes to the BIOS, I took all the RAID functions out and just did AHCI. For some reason the outcome is the same. I cannot get one of the SSD U.2 of 3.8TB. It shows only one of these and zero of the SATA drives. Please look into this diagnostics reportveras-tower-diagnostics-20220419-0821.zip

[Squid]

Is the problem because U2_1 and U2_2 get disabled if you use M2_2 and M2_3?

[audiveras]

that happens at the BIOS level. the MB has 3 slots for M.2 drives. I removed 2 of these and put it in a PCIE M.2 carrier so the u.2 ssd can be found. They are able to be seen in the BIOS. When BIOS sees them I think it should be been in the OS. I tested it with Windows 11 and it was able to be found but only after using amd raidxpert2. I do not know if Unraid has an app like amd raidxpert2 but that is how I got it enabled in Windows 11. 

[JorgeB]

SATA controllers are still failing to initialize, if there's no newer BIOS try v6.10-rc4, newer kernel might help.

[audiveras]

Are there any tools to load the ATA drivers from my motherboard into undraid? I ran all kinds of updates but maybe i must add the sata controller drives manually


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[itimpi]

7 minutes ago, audiveras said:

Are there any tools to load the ATA drivers from my motherboard into undraid? I ran all kinds of updates but maybe i must add the sata controller drives manually


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No, you cannot simply add drivers to an Unraid build.  The closest you can get is to request Limetech add them to a future Unraid build if the drivers in question successfully build against the Linux kernel included with that release.

[audiveras]

I googled v6.10-rc4 but I cannot find the zip file to download it. How can I add the v6.10-rc4 to the USB drive?

[Squid]

Tools - Update OS, switch from Stable to Next

[JorgeB]

https://unraid-dl.sfo2.cdn.digitaloceanspaces.com/next/unRAIDServer-6.10.0-rc4-x86_64.zip