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Array gone after upgrading

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I switched my backup server to 6.10 which seemed to have worked okay until I started the upgrade of the certificate.  Now my whole array and all drives are missing.

 

1082280555_Screenshot2022-05-18082440.thumb.jpg.08a872395bde00dec71ab33abc0d7e9e.jpg1214860377_Screenshot2022-05-18082507.thumb.jpg.a13d0f5b3b414c8fdfbb86a339777555.jpg

  • Author

It just opens a window where a lot of text scrolls by and then it reads like this
image.png.2cc03703f70549ba23005e7f5fa18f08.png

  • Author

After restarting another time, things look a lot better. I was able to start the array and everything seems okay except there are blue text boxes everywhere and my VMs are gone.  Could attached the diagnostics file this time
 image.thumb.png.4f84474c87b0d84c797d88758c2cdd24.png

image.png

kellerbak-diagnostics-20220518-1128.zip

  • Community Expert

Blue text is because you turn on the help, VMs might me missing if the Kingston SSD was your cache device, it's not assigned.

 

 

  • Author

The SSD was not the cache.  It assigned it to the VM.  Dunno why the VMs gone but it should be easy to recreate it unless you know a better way to restore the settings.

  • Community Expert

Please post new diags after array start to see what's happening with the libvirt.img

  • Author

Now it's stuck again on this screen -.-

image.png.b6306a278be8a3c680e50dbdc1cb6e2b.pngimage.png.a98826233bb86492aab8b81f8d838790.png

  • Community Expert

Try typing "diagnostics" in the console, if that also fails copy the syslog to the flash drive:

cp /var/log/syslog /boot/syslog.txt

then attach here.

 

 

 

  • Author

OK, here it is

awk: cmd. line:1: (FILENAME=/kellerbak-diagnostics-20220518-1941/logs/syslog.txt FNR=35) warning: Invalid multibyte data detected. There may be a mismatch between your data and your locale

syslog.txt

Edited by Arragon

  • Community Expert

libvirt.img is mounting correctly, though it looks like a fairly recent file, see if you have multiple images:

 

find /mnt -name libvirt.img

 

  • Author
/mnt/user/system/libvirt/libvirt.img
/mnt/user0/system/libvirt/libvirt.img
/mnt/disk1/system/libvirt/libvirt.img

 

  • Community Expert
1 minute ago, Arragon said:
/mnt/user/system/libvirt/libvirt.img
/mnt/user0/system/libvirt/libvirt.img
/mnt/disk1/system/libvirt/libvirt.img

 

Those are all different views of the same file so it looks if you only have 1 copy and it is physically on disk1.

  • Author

Also getting this error output in UI (the list of disks is empty but then suddenly the drives appear)

image.thumb.png.f174de7b02f244246c5e9fdc072a30ed.png

 

Edit: The errors appear in the browser console

Edited by Arragon

  • Community Expert

You are having some strange issues, first try booting in safe mode, if that doesn't help I would consider re-creating the flash drive and start with minimal config or re-configure the server.

  • Author

Are you sure?  It seems like everything is working now.  The UI glitch is a bit strange but after a while the drives etc appear.  I was also able to recreate the VM without a problem.

  • Community Expert

If it's working let it be.

  • Community Expert
2 hours ago, Arragon said:

Are you sure?  It seems like everything is working now.  The UI glitch is a bit strange but after a while the drives etc appear.  I was also able to recreate the VM without a problem.

Make sure that you make a backup of the flash drive with your current working setup in case you later get some unexpected behaviour.

  • Author

OK, Thanks for the fast support.

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