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My unraid server suddenly became inaccessible

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My unraid server suddenly became inaccessible and had to be restarted manually.
I would like to know if it is a hardware problem or a software problem?
This is the second time this has happened and I have no clue about it.

tower-diagnostics-20220630-1011.zip

  • Community Expert

The problem is that the logs in the diagnostics only show what has happened since you rebooted as by default they are only held in RAM and are thus lost on reboot.   To get a log that survives a reboot you should enable the syslog server so that if it happens again we have more to work with.

  • 4 weeks later...
  • Author

I saved the logs from before the server became inaccessible to Synology. These are screenshots.
Can you tell where the problem is? Thanks a lot!

It looks like it's been out of whack since 00:00 last night. It dropped completely at 11:00 today.

I had to restart the server at 4:30 this afternoon.

 

 

iShot2022-07-23 17.01.22.png

iShot2022-07-23 17.01.32.png

iShot2022-07-23 17.01.47.png

iShot2022-07-23 17.02.09.png

Edited by binghunlong

  • Community Expert
1 hour ago, binghunlong said:

screenshots

Can you not zip and attach the log files?

  • Community Expert

Why do you have 500G docker.img?

  • Community Expert

Not related to crash, but your appdata, domains, system shares have files all over the array. Combined with the 500G docker.img your configuration needs some work.

  • Author
38 minutes ago, trurl said:

Can you not zip and attach the log files?

log_2022-7-23-19_40_12.html.zip 

Sorry, this is my log file, it's a bit big, 102MB.

  • Community Expert

Too much trouble to work with for me. Try setting up syslog server again to store its files to a share on your Unraid server.

  • Community Expert

In the meantime, if it has been a while since you last rebooted new diagnostics might tell something.

  • Community Expert
11 minutes ago, trurl said:

Too much trouble to work with for me

Can you get it as plain text instead of html and zip it?

  • Author
On 7/23/2022 at 8:09 PM, trurl said:

Can you get it as plain text instead of html and zip it?

syslog-192.168.2.55.log.zip

It happened again, this time I am using the unaid system to record logs

  • Community Expert
Jul 24 16:15:09 Tower kernel: macvlan_broadcast+0x116/0x144 [macvlan]
Jul 24 16:15:09 Tower kernel: macvlan_process_broadcast+0xc7/0x110 [macvlan]

 

Macvlan call traces are usually the result of having dockers with a custom IP address, switching to ipvlan should fix it (Settings -> Docker Settings -> Docker custom network type -> ipvlan (advanced view must be enable, top right)), or see below for more info.

 

P.S. if you haven't yet you should also update to v6.10.3

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