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Sonarr not creating Series folders


Go to solution Solved by JonathanM,

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Morning all, 

 

After constant pressure from a friend, I've decided to move away from SickChill and onto Sonarr. I'm already running two instances of Radarr, so didn't expect the transition to be too complicated. Only it is. No matter what repo I use, I get the same problem every time. Sonarr will not create a series folder, and ultimately populate it. 

 

This is my Sonarr log file where I added a new series.

 

2022-08-23 19:15:42.4|Info|ExistingSubtitleImporter|Found 0 existing subtitle files
2022-08-23 19:15:42.4|Info|ExistingOtherExtraImporter|Found 0 existing other extra files
2022-08-23 19:15:42.4|Info|ExistingExtraFileService|Found 0 possible extra files, imported 0 files.
2022-08-23 19:16:30.8|Info|AddSeriesService|Adding Series [368643][Raised by Wolves] Path: [/media/TV/Raised by Wolves]
2022-08-23 19:16:30.8|Info|RefreshSeriesService|Updating Raised by Wolves
2022-08-23 19:16:30.9|Info|RefreshEpisodeService|Starting episode info refresh for: [368643][Raised by Wolves]
2022-08-23 19:16:30.9|Info|RefreshEpisodeService|Finished episode refresh for series: [368643][Raised by Wolves].
2022-08-23 19:16:30.9|Info|MediaCoverService|Downloading Banner for [368643][Raised by Wolves] https://artworks.thetvdb.com/banners/series/368643/banners/5f56c5baa83ac.jpg
2022-08-23 19:16:30.9|Info|DiskScanService|Scanning Raised by Wolves
2022-08-23 19:16:31.0|Info|DiskScanService|Completed scanning disk for Raised by Wolves
2022-08-23 19:16:31.0|Info|SeriesScannedHandler|[Raised by Wolves] was recently added, performing post-add actions
2022-08-23 19:16:31.0|Info|MetadataService|Series folder does not exist, skipping metadata creation
2022-08-23 19:16:31.0|Info|MediaCoverService|Downloading Poster for [368643][Raised by Wolves] https://artworks.thetvdb.com/banners/series/368643/posters/5f2e8ce18c6bd.jpg
2022-08-23 19:16:31.2|Info|MediaCoverService|Downloading Fanart for [368643][Raised by Wolves] https://artworks.thetvdb.com/banners/v4/series/368643/backgrounds/61fe9be14dade.jpg
2022-08-23 19:16:35.8|Info|MetadataService|Series folder does not exist, skipping metadata image creation
2022-08-23 19:21:14.5|Info|RssSyncService|Starting RSS Sync
2022-08-23 19:21:14.8|Warn|Newznab|Indexer ninjacentral.co.za/ rss sync didn't cover the period between 23/08/2022 14:33:51 and 23/08/2022 16:01:20 UTC. Search may be required.
2022-08-23 19:21:15.4|Info|DownloadDecisionMaker|Processing 272 releases
2022-08-23 19:21:16.1|Info|RssSyncService|RSS Sync Completed. Reports found: 272, Reports grabbed: 0
2022-08-23 19:23:51.5|Info|ReleaseSearchService|Searching indexers for [Raised by Wolves : S01]. 3 active indexers
2022-08-23 19:23:56.0|Info|DownloadDecisionMaker|Processing 584 releases
2022-08-23 19:24:05.3|Info|Sabnzbd|Adding report [Raised By Wolves S01 1080p BluRay DD5.1 x264-W4NK3R] to the queue.
2022-08-23 19:24:06.7|Info|DownloadService|Report sent to Sab. Raised By Wolves S01 1080p BluRay DD5.1 x264-W4NK3R
2022-08-23 19:24:06.9|Info|ReleaseSearchService|Searching indexers for [Raised by Wolves : S02]. 3 active indexers
2022-08-23 19:25:00.3|Info|DownloadDecisionMaker|Processing 571 releases
2022-08-23 19:25:05.1|Info|Sabnzbd|Adding report [Raised.by.Wolves.2020.S02.1080p.WEBRip.x265-HiQVE] to the queue.
2022-08-23 19:25:05.6|Info|DownloadService|Report sent to Sab. Raised.by.Wolves.2020.S02.1080p.WEBRip.x265-HiQVE
2022-08-23 19:25:05.7|Info|SeriesSearchService|Series search completed. 2 reports downloaded.
2022-08-23 19:36:44.6|Info|RssSyncService|Starting RSS Sync
2022-08-23 19:36:46.7|Info|DownloadDecisionMaker|Processing 273 releases
2022-08-23 19:36:47.2|Info|RssSyncService|RSS Sync Completed. Reports found: 273, Reports grabbed: 0
2022-08-23 19:52:14.9|Info|RssSyncService|Starting RSS Sync
2022-08-23 19:52:15.9|Info|DownloadDecisionMaker|Processing 275 releases
2022-08-23 19:52:16.5|Info|RssSyncService|RSS Sync Completed. Reports found: 275, Reports grabbed: 0
2022-08-23 20:07:45.1|Info|RssSyncService|Starting RSS Sync
2022-08-23 20:07:47.6|Info|DownloadDecisionMaker|Processing 277 releases
2022-08-23 20:07:48.3|Info|RssSyncService|RSS Sync Completed. Reports found: 277, Reports grabbed: 0
2022-08-23 20:12:45.2|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: /mnt/downloads/complete/tv/Raised By Wolves S01 1080p BluRay DD5.1 x264-W4NK3R. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder
2022-08-23 20:14:15.2|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: /mnt/downloads/complete/tv/Raised By Wolves S01 1080p BluRay DD5.1 x264-W4NK3R. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder
2022-08-23 20:15:45.2|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: /mnt/downloads/complete/tv/Raised By Wolves S01 1080p BluRay DD5.1 x264-W4NK3R. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder
2022-08-23 20:17:15.3|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: /mnt/downloads/complete/tv/Raised By Wolves S01 1080p BluRay DD5.1 x264-W4NK3R. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder
2022-08-23 20:18:45.2|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: /mnt/downloads/complete/tv/Raised By Wolves S01 1080p BluRay DD5.1 x264-W4NK3R. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder
2022-08-23 20:20:15.2|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: /mnt/downloads/complete/tv/Raised By Wolves S01 1080p BluRay DD5.1 x264-W4NK3R. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder
2022-08-23 20:21:45.2|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: /mnt/downloads/complete/tv/Raised By Wolves S01 1080p BluRay DD5.1 x264-W4NK3R. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder
2022-08-23 20:23:15.2|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: /mnt/downloads/complete/tv/Raised.by.Wolves.2020.S02.1080p.WEBRip.x265-HiQVE. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder
2022-08-23 20:23:15.2|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: /mnt/downloads/complete/tv/Raised By Wolves S01 1080p BluRay DD5.1 x264-W4NK3R. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder

 

And this is my Docker settings for the current Repo. ( link here in case it doesn't load https://ibb.co/KGdysxp )

 

Screenshot-2022-08-24-110912.png

 

I appreciate one of the first things that may come to mind is the host paths. It's not this, I'm confident. Like I say, I have Radarr already and the settings are pretty much the same. The only thing I can think of is the PUID, PGID and UMASK properties. I don't know enough about this to tinker with them, even after spending some time reading about it.

 

Would appreciate some help on this. Thank you 

 

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  • Solution
11 minutes ago, elmuziko said:

 

Potentially Sab? 
I'm using binhex-sabnzbd. The only Path is configured as :

Container Path : /data/downloads
Host Path : /mnt/user/data/downloads/

The screenshot you posted for sonarr shows

 

Container Path : /data
Host Path : /mnt/user/appdata/data/

 

If the full pair of paths don't match between the applications, they can't find the files.

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17 hours ago, JonathanM said:

The screenshot you posted for sonarr shows

 

Container Path : /data
Host Path : /mnt/user/appdata/data/

 

If the full pair of paths don't match between the applications, they can't find the files.

Hey JonathanM,

Well, despite being insistent it wasn't the paths, it turns out it was the paths. I hate myself for entertaining otherwise.

Apologies for the unnecessary topic, and thank you for the help. Appreciate it.

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