Unraid API keeps crashing

[Kykoibrahim]

I am unable to activate the remote access feature on my server.

Ive removed the my.server plugin completely

ive signed out and signed in many times

ive deleted the 0 bit files

ive checked my dns

i dont have the preclear plugin installed.

Im not sure what else to try.

[ChatNoir]

Please attach your diagnostics to your next post.

[tomtsang]

12 hours ago, Kykoibrahim said:

I am unable to activate the remote access feature on my server.

Ive removed the my.server plugin completely

ive signed out and signed in many times

ive deleted the 0 bit files

ive checked my dns

i dont have the preclear plugin installed.

Im not sure what else to try.

1, Make sure your WAN can get public ip, but not private ip from ISP.

2, Make sure you’ve configured your router with correct port forwarding to your unRaid server.

[Kykoibrahim]

What do you mean get a public IP not a private IP from ISP.

I dont even get to the part for the ports before it fails.

Also attached is the diagnostic files.

ray-diagnostics-20221117-0911.zip

[ljm42]

4 hours ago, Kykoibrahim said:

I dont even get to the part for the ports before it fails.

 

Can you clarify what the issue is? If there is an error message, maybe provide a screenshot?

[Kykoibrahim]

This is the error I get. I've restarted it, deleted it, reinstalled it. basically tried everything and it still docent work. I've tried the fixes in the other threads as well.

[ljm42]

Sorry for the trouble. This should be resolved by the work we are doing in the next plugin release.

[Kykoibrahim]

This was resolved with the last update to the plugin.