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Spontaneous unRAID reboots

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Lately, I've been getting more spontaneous unRAID reboots, but have no idea why and unsure how to diagnose the issue. I'll go away for some period of time / sleep overnight, and when I check in on the array, I see that it's logged out, then log in, and see that the uptime is only several hours instead of several days.

 

I have pulled diagnostics, can anyone help me?

 

 

alexandria-diagnostics-20230106-0955.zip

  • Community Expert

You can enable the syslog server and post that after the next restart but that looks more like a hardware problem, so most likely nothing will be logged.

  • Author
12 hours ago, JorgeB said:

You can enable the syslog server and post that after the next restart but that looks more like a hardware problem, so most likely nothing will be logged.

 

Damn, just got the issue again - attached diagnostics like last time.

 

I'll enable this server and post results when I get this issue again.

alexandria-diagnostics-20230106-2313.zip

  • Community Expert

Syslog in the diags starts over after every reboot, so not much help, post the persistent syslog when you have one.

  • Author
19 hours ago, JorgeB said:

Syslog in the diags starts over after every reboot, so not much help, post the persistent syslog when you have one.

 It happened again about an hour ago. I've captured the syslog file and attached here. I think the reboot occurred at or around this timestamp: Jan 7 19:48:57

 

Hopefully there is something in here that can prove of use debugging the issue.

syslog.log

  • Community Expert

Unfortunately there's nothing relevant logged.

  • Author

Do you know of the potential issues that don’t get logged that lead to this sort of behavior? Basically subtracting out issues that you know would have been logged, so by not seeing a log we can narrow down to other potential issues?

  • Community Expert
20 minutes ago, rvijay007 said:

Do you know of the potential issues that don’t get logged that lead to this sort of behavior?

Usually most hardware issues won't leave anything logged, like bad PSU or RAM for example, start by running memtest, you could also try with a different PSU if you have one available.

  • Community Expert

Most likely issues are related I would think are thermal issues (e.g. CPU over-heating) or Power related issues.   Do you have a UPS?  Do you have your Bios set to autoboot if power is lost and then restored?

  • Author
6 hours ago, itimpi said:

Most likely issues are related I would think are thermal issues (e.g. CPU over-heating) or Power related issues.   Do you have a UPS?  Do you have your Bios set to autoboot if power is lost and then restored?

I don’t have a UPS. I believe it’s set to auto boot since the computer always restarts.

 

Are there any unRAID plugins to monitor  CPU temperature and/or power usage throughout the box?

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