Nvidia GPU not transcoding Plex?

[WestonUK94]

Hi All,

 

I'm pretty new to Unraid and we've just converted my old PC to a NAS, i've got the plex set up and running on it and set all the parameters to allow it to use my GPU for transcoding (including use hardware setting within plex) but as you can see from below I have a movie running but its not using the GPU to transcode (which is causing the cpu to struggle occassionally and buffer the video), I am using Plex's official plugin as well. Does anyone have any idea's or clue's as to why this isn't working for me?

 

NAS CPU & GPU:

Intel® Core™ i7-7700K CPU @ 4.20GHz

NVidia GeForce 2070 Super RTX

 

 

Thanks.

[Squid]

And if you change the playback settings to force a different resolution does it work?  The browser is reporting that it will work with the direct stream

 

[WestonUK94]

So the option being ticked or unticked doesn't make a difference even when changing the setting there, however that did allow me to pick up on the quality rate and changed it to convert automatically and that can actively be seen as transcoding via GPU, is there a way to set the default conversion to automatic?