WebUI error 500 unresponsive web ui

[AerialChris_LH454]

Hi all,

 

since almost 1 month, my unraid web interface is completely useless.

 

the dashboard is unresponsible i can barely do nothing.

 

i mainly use the gui behind a reverse proxy so i dont have ssh access but when i acces other web gui like docker app web gui its working properly.

 

i have the issue like every time event if i manage to restart the whole unraid

 

do you have a clue on that ? 

 

i'll attach my diagnostic

 

many thanks,

 

 

srv-nas-01-diagnostics-20230426-1248.zip

[AerialChris_LH454]

any help please ?

[Squid]

I think you win the prize for the most plugins I've ever seen installed lol.  But that wouldn't / shouldn't cause an issue

 

Does the system work properly if you access locally without the reverse proxy?  Have you allowed web sockets through the proxy?

 

Also maybe related is 

Apr 26 12:47:41 SRV-NAS-01 root: PhotoPrism-Helper: Could not download icon https://raw.githubusercontent.com/aerilym/docker-templates/master/aerilym/images/photoprism-helper.png
Apr 26 12:47:56 SRV-NAS-01 root: Firefly-III-Importer: Could not download icon https://raw.githubusercontent.com/SmartPhoneLover/unraid-docker-templates/main/templates/icons/firefly-iii-data-importer.png
Apr 26 12:48:11 SRV-NAS-01 root: PhotoPrism-Helper: Could not download icon https://raw.githubusercontent.com/aerilym/docker-templates/master/aerilym/images/photoprism-helper.png

Those urls definitely all resolve for the icon images, but something is stopping them from downloading.  Your network configuration on a quick glance appears to be correct to me, so router issues?  VPN issues?

[AerialChris_LH454]

Hi thanks for the feedback. 

 

Some how I think I manage to solve the issue. It was related to docker and I had enabled  the container to access the host directly so I Disable docker, disable the option, enable docker, disable back, enable back the option then enable docker again. 

 

Also I integrated a user script that create the shim-br0 Il link the script later. 

 

So far no single connection drop out. 

 

Thanks for the support