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Unmountable drive following power failure

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Hi.  I'm fairly new to Unraid, having only been using it for the last year or so to run my Plex server.

 

I had a power outage about 3 days ago and my Unraid server unfortunately abruptly lost power as I was unable to make it to my tower prior to the UPS draining.

 

When I powered it back up, I got a message saying Disk 1 was "Unmountable: Not Mounted".  I found a few other threads on here where users have had similar issues, so I tried a few things they did including a smart disk check and a parity check...From what I could see, the smart disk check returned with no issues.  The parity check had more than 15,000 errors that it resolved.  Unlike the other thread mentions here:

 

 

following my parity check and reboot, the disk remains unmountable.  I haven't done anything further because, as I mentioned earlier, I'm a noob and am not sure what to do to save my data on disk 1.  Any advice would be appreciated.

Solved by JorgeB

  • Community Expert

Sounds like you did a correcting parity check. A bad idea in your situation. 

 

Attach Diagnostics to your NEXT post in this thread. 

  • Community Expert

The thread you linked talks about check filesystem, which is the correct way to deal with unmountable, but you don't mention even trying that.

  • Author

image.thumb.png.58b6c4389d7d560c563bec3f56b0481a.pngimage.png.ab458158eb1b4730a9e745acc15fe65a.png

  • Community Expert
  • Solution

Run it again without -n or nothing be done, and if it asks for -L use it.

  • Author

Had to use -L

 

image.thumb.png.809fde5b88dffd847518620621f20fb4.pngimage.png.93965bdbb7340f2dcd63d3357b858527.png

  • Community Expert

output looks good, so If you restart the array in Normal mode the drive should now mount without any issues.

 

 

  • Author

Thanks for your help!  It is now mounted and a parity check kicked off automatically...

 

The problem I'm seeing now is that my docker service failed to start.

 

image.thumb.png.232a6e9c20dfc099b507ef1e3e2d36da.png

 

image.thumb.png.be10099f5fbb6bbf50140224ce6f8863.png

  • Author

That got it JorgeB...Thanks!

 

I wish I could say my troubles are over, however, I can't access Plex.  After reinstalling, it says that Plex is unhealthy...In anticipation, I've rerun diagnostics.

 

image.thumb.png.2ff72e10bb39d8c06e89a355c4f3ff59.png

 

 

tatooine-diagnostics-20230615-0513.zip

  • Community Expert

Sorry, cannot help with Plex since I've never used it, someone else might or repost in the existing support thread/discord for that container, assuming one exists.

 

docker support.JPG

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