StuffCrustPizza Posted July 27, 2023 Share Posted July 27, 2023 Hello all, can someone take a look at my diagnostics file for me please and hopefully share some light on why my server keeps crashing every night! All I can say is that I upgraded from ver.6.11.5 to 6.12.3 and problems began! Many thanks Richard. wopr-diagnostics-20230727-2316.zip Quote Link to comment
JorgeB Posted July 31, 2023 Share Posted July 31, 2023 Enable the syslog server and post that after a crash. Quote Link to comment
StuffCrustPizza Posted August 22, 2023 Author Share Posted August 22, 2023 Hi JorgeB, sorry for any delay getting back to you on this here's the syslog you requested hope this helps! wopr-syslog-20230822-0921.zip Quote Link to comment
JorgeB Posted August 22, 2023 Share Posted August 22, 2023 That's the regular syslog, not the persistent syslog from the syslog server, it will be where you set to be saved. Quote Link to comment
StuffCrustPizza Posted August 22, 2023 Author Share Posted August 22, 2023 If it's not this one then I have no idea how to get the syslogs that you are after! sorry not very technical minded. The server has been running ok for the last few days, with timed sleeps and powering back on. yesterday the server locked up again....What I will add to this is when the server locks the power button on the front front case will no longer power down the system! instead I can hear the hdd shutting down but fan lights and cpu fan are still spinning as the system looks like it's on, but no GUI on the local network and no access to shares. The only way to fix this is to hold the power button in for a few seconds and force a shut down..... wopr-diagnostics-20230808-1335.zip Quote Link to comment
JorgeB Posted August 22, 2023 Share Posted August 22, 2023 Post a screenshot of the syslog server settings. Quote Link to comment
StuffCrustPizza Posted August 22, 2023 Author Share Posted August 22, 2023 Just figured it out, will post the syslog when this happens again....thanks Richard 1 Quote Link to comment
StuffCrustPizza Posted August 23, 2023 Author Share Posted August 23, 2023 Morning, It's happened again here's the file you requested hope this helps! The server was supposed to sleep around midnight last night, dont know if it did! (lights were still on and fans still spinning) No connection, no folder access either. Had to hard reset this morning at 10am 23/08/23. syslog-127.0.0.1.log Quote Link to comment
itimpi Posted August 23, 2023 Share Posted August 23, 2023 1 hour ago, StuffCrustPizza said: Morning, It's happened again here's the file you requested hope this helps! The server was supposed to sleep around midnight last night, dont know if it did! (lights were still on and fans still spinning) No connection, no folder access either. Had to hard reset this morning at 10am 23/08/23. syslog-127.0.0.1.log 37.03 kB · 0 downloads Since the log shows it waking up from sleep at around 10:00 am it must have gone to sleep, so any issue with it not powering off properly is related to the S3 Sleep plugin (which seems to have been behaving erratically on the 6.12.x release). Quote Link to comment
StuffCrustPizza Posted August 23, 2023 Author Share Posted August 23, 2023 When the server is in this state i.e sleep I can't power on or off the server! All the fan lights and cpu fan are still on and like I said before the only thing that I noticed when trying to make the server respond like push the power button I would normally hear some if not all the HDD spin down or up (not sure which!) when I hit the power button on the front case! So thinking the server is shutting down normally it isn't. Then have to hard reset it because it just hangs..... Quote Link to comment
JorgeB Posted August 23, 2023 Share Posted August 23, 2023 Try uninstalling the S3 sleep plugin. Quote Link to comment
StuffCrustPizza Posted August 23, 2023 Author Share Posted August 23, 2023 Just uninstalled the s3 plugin - hope there's a fix to problem soon...many thanks JorgeB and itimpi for your help much appreciated Quote Link to comment
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