Basic: Too many attached devices to activate

[x3rt]

Hello,

I just purchased a Basic License not realizing I was above the 6 devices limit.

I do not see a way to upgrade my license without first redeeming it. I am lost and just wish to upgrade my license to the Plus tier so that I can redeem it.

[ChatNoir]

9 hours ago, x3rt said:

Hello,

I just purchased a Basic License not realizing I was above the 6 devices limit.

I do not see a way to upgrade my license without first redeeming it. I am lost and just wish to upgrade my license to the Plus tier so that I can redeem it.

You should probably contact support with the details of your purchase.

[Squid]

You can always remove enough devices to qualify for basic and then via the GUI upgrade to Plus / Pro (and use the promo code)

[JorgeB]

Additionally you don't even need to physically disconnected them, with the array stopped you can type:

echo 1 > /sys/block/sdX/device/delete

 

Replace X with the correct identifier for as many devices you need to disable, after disabling the last one wait a few seconds and refresh the GUI, you should now be able to activate the key, once done reboot to bring all devices back online.