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Can't start array after update remotely

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I decided to update my unraid and update my license key since i used the trial version but in doing so i can no longer acces the webui locally since it depends on my array being active. I can only acces the server with ssh, is there any way to update my license key via ssh and start the array back up?

  • Community Expert

The webUI should work without the array started. 

 

Attach Diagnostics to your NEXT post in this thread 

  • Author

I have attatched diagnostics, i think the issue lays with the key.key file, but i currently dont have a way to acces my usb. i am only able to port forward the webui and acces the server with ssh. But even when port forwarding i still cant acces the webUI

 

unraidpredator-diagnostics-20230908-1023.zip

  • Community Expert

You have crack related entries leftover on the go file on the flash drive (/config/go), replace it with a stock go file, you can get it from the Unraid download.zip, then reboot.

  • Author

i will try this method

  • Author

i have changed the go file to a default one and restarted the server, normally the array should start automatic so that i can acces the webui remotly but this is not happening since i cannot acces the webui

is there a way to check this using ssh. i also added a new diagnostics file after i changed the go file

unraidpredator-diagnostics-20230908-1203.zip

  • Community Expert

Looks like the issue is your licence key file as the log contains:

Sep  8 12:01:25 UnraidPredator emhttpd: error: get_key_info, 565: Invalid argument (22): stat: /boot/config/key.key
Sep  8 12:01:25 UnraidPredator emhttpd: Unregistered - missing key file (ENOKEYFILE2)

 

  • Community Expert
11 minutes ago, itimpi said:
/boot/config/key.key

Delete this key and install the genuine key.

  • Author

how would i install the genuine key?

  • Community Expert
7 minutes ago, Brim said:

how would i install the genuine key?

If you have the key file then you put in the ‘config’ folder on the flash drive.

  • Author

i no longer have the key file since JorgeB said to delete this

  • Author

is there a way to create this with my licence key that i have

 

  • Community Expert
13 minutes ago, Brim said:

i no longer have the key file since JorgeB said to delete this

That wasn't a genuine key, if you don't have it you need to contact support.

  • Author

thanks for all the help. I decided to just install a fresh version of unraid, I did not have any important content on it anyway. might be the best solution for my needs. Now one with a genuine license key

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