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Server hangs twice a week

Featured Replies

Hello, hoping to get some help figuring out what is causing my system to crash repeatedly. Help is much appreciated in advance!

 

I just ran the system in safe mode for 3 days only to find it hung in safe mode as well, I hoped it was just  a plugin issue but appears not. The system seems to run great for 2-7 days, then it will completely freeze and only an unclean forced shut down will get it running again. I have my diagnostic logs attached, I read somewhere there is also a setting that needs to be enabled for deeper logging, is this correct? I hope there is enough info in these logs but I can change settings if needed. I have the system running in safe mode again with minimal docker containers running, only my critical 3 for running my nextcloud instance, that needs to have a near 100% uptime so this has been very problematic. Especially since nextcloud itself is buggy enough already.

 

Below are the containers running at this time, this last attempt in safe mode all but Dupe and Qdir were running

 

 

image.png.f0ed641a988bc3adf98bb96aa73070ef.png

 

jpurdy647server-diagnostics-20220611-2257 (1).zip feedback_diagnostics_1654555508 (1).zip

  • Community Expert

You should enable the syslog server (probably with the mirror to flash setting enabled) to get a syslog that survives a reboot so we can see if there is anything being logged leading up to the crash.  The syslog in the diagnostics only shows what happened since the last boot.

  • Author

Weird, I did previously enable syslog server but it doesn't write anything.

 

image.png.f797a362c3743de505daf6f6e9c42b19.pngimage.thumb.png.75fd89181927234f2ca230869879c2a2.png

  • Author

I added the mirror to flash setting as enabled, hopefully that will work out next time it crashes, should be in a couple days or so.

  • Community Expert
9 hours ago, jpurdy647 said:

eird, I did previously enable syslog server but it doesn't write anything.

You need to set the remote syslog server IP, but mirror to syslog is simpler.

  • 2 weeks later...
  • Author

Oddly enough I have had 13 days of uptime so far, the only change this time is I have abstained from any updates to docker images. I'm going to let it go another week and if no issues try updates again.

  • Author

I also enabled the syslog server by adding that IP which did work but I don't think that should have affected any crashes

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