Hi guys i'm having a lot of issue with multiple hdd and i changed the cables etc and i was wondering if i needed to update the firmware card maybe 

 

I got this card LSI SAS2008 PCI-Express Fusion-MPT SAS-2 [Falcon] (rev 03)

00.0 Serial Attached SCSI controller: Broadcom / LSI SAS2008 PCI-Express Fusion-MPT SAS-2 [Falcon] (rev 03)
        Subsystem: Broadcom / LSI 9211-8i
        Flags: bus master, fast devsel, latency 0, IRQ 42, IOMMU group 25
        I/O ports at d000
        Memory at c2540000 (64-bit, non-prefetchable)
        Memory at c2100000 (64-bit, non-prefetchable)
        Expansion ROM at <ignored> [disabled]
        Capabilities: [50] Power Management version 3
        Capabilities: [68] Express Endpoint, MSI 00
        Capabilities: [d0] Vital Product Data
        Capabilities: [a8] MSI: Enable- Count=1/1 Maskable- 64bit+
        Capabilities: [c0] MSI-X: Enable+ Count=15 Masked-
        Capabilities: [100] Advanced Error Reporting
        Capabilities: [138] Power Budgeting <?>
        Capabilities: [150] Single Root I/O Virtualization (SR-IOV)
        Capabilities: [190] Alternative Routing-ID Interpretation (ARI)
        Kernel driver in use: mpt3sas

        Kernel modules: mpt3sas

Can someone guide me on how to update ?

 

thx

Edited October 18, 20232 yr by francrouge

You didn't post the current firmware, post the diagnostics. 

You didn't post the current firmware, post the diagnostics. 

sorry i forgot

Here you go

Thx unraid-diagnostics-20231018-0515.zip

Envoyé de mon Pixel 2 XL en utilisant Tapatalk

mpt2sas_cm0: LSISAS2008: FWVersion(20.00.07.00)

 

This is already the latest firmware, problem looks more power/connection related, try a different PSU if possible, also avoid any SATA splitters, especially if splitting one SATA into more than two.

2 minutes ago, JorgeB said:

mpt2sas_cm0: LSISAS2008: FWVersion(20.00.07.00)

 

This is already the latest firmware, problem looks more power/connection related, try a different PSU if possible, also avoid any SATA splitters, especially if splitting one SATA into more than two.

super thx i will try that then thx a lot for your time

On 10/18/2023 at 8:50 PM, JorgeB said:

mpt2sas_cm0: LSISAS2008: FWVersion(20.00.07.00)

 

This is already the latest firmware, problem looks more power/connection related, try a different PSU if possible, also avoid any SATA splitters, especially if splitting one SATA into more than two.

Hi JorgeB

What in the logs made you believe it was a power supply problem?  Or a connection problem?

I am in a similar boat of errors and have the same firmware.
nas03-diagnostics-20241208-0511/logs/syslog.txt:Nov 29 04:47:37 NAS03 kernel: mpt2sas_cm0: LSISAS2008: FWVersion(20.00.07.00), ChipRevision(0x03), BiosVersion(07.39.02.00)

I originally had some issues when I started my UNRAID journey, and put it down to the VANTECT 4 port PCIE card and older drives - those drives have now bee replaced in 2x 4tb drive in Aug 2023)
I have since replaced the Vantec 4 port in Jan 2023 with the LSI SAS2008 (IT MODE).
After a year I am now getting read errors on a drive (1.25 years old).  and the SMARTS output for that drive is clean.

I was just enquiring to isolate the issue to power supply or not.  Do not want to go out and buy one if it is not that, and you had a way to tell from the logs.

I have no sata spliiters, 400w seasonic PSU (with load of 203watts maximum)
 

ComponentEstimated Power (Watts)

3x 4TB Spinning HDDs 30W (10W each during spin-up)
1x 8TB Spinning HDD  10W (during spin-up)
2x SSDs               8W
Intel Core i3-12100  89W (peak load)
Motherboard          50W
RAM                  10W
3x 120mm Fans         6W

Total (Peak Load)   203W

For completeness, I have attached the diagnostic logs.

nas03-diagnostics-20241208-0511.zip

Edited December 7, 20241 yr by Kopl

14 hours ago, Kopl said:

What in the logs made you believe it was a power supply problem?  Or a connection problem?

Mostly if the errors are logged as a disk problem or not, and in your case they are also not, so most likely power/connection problem as well.

Thanks JorgeB

Replacing both the power supply and the SAS cable.