akhisyahmi Posted November 25, 2023 Share Posted November 25, 2023 Hi, I just upgrade to plus plan but my server is still on Basic and unraid already deduct the money from my card. Quote Link to comment
itimpi Posted November 25, 2023 Share Posted November 25, 2023 have you put the new licence file into the config folder on the flash drive and also rebooted to activate it? Quote Link to comment
akhisyahmi Posted November 25, 2023 Author Share Posted November 25, 2023 2 minutes ago, itimpi said: have you put the new licence file into the config folder on the flash drive and also rebooted to activate it? Didn't get any license. When I click payment from unraid website, it judt take me up to fill up card details back and when I check my card, they already deduct the money from it. Quote Link to comment
itimpi Posted November 25, 2023 Share Posted November 25, 2023 11 minutes ago, akhisyahmi said: Didn't get any license. When I click payment from unraid website, it judt take me up to fill up card details back and when I check my card, they already deduct the money from it. I suggest that you contact support then as they should be able to sort things out for you. They tend to be reasonably responsive even at weekends. Quote Link to comment
akhisyahmi Posted November 25, 2023 Author Share Posted November 25, 2023 5 hours ago, itimpi said: I suggest that you contact support then as they should be able to sort things out for you. Ya thank you I already in contact with them. Quote Link to comment
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