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Unraid freezes and drops of the network

Featured Replies

Hello

 

Having big issues with my Unraid, it has started to drop of the network and freeze after some 5-10 minutes uptime.

Can also not access it directly with keyboard and monitor connected directly to the server. Sometime the screen is just black,

sometimes a frozen  Unraid window appears.

 

Enclosing a diagnostic here, not sure if it's helpful. I am not a tech guy so not sure what to do. 

 

I saw today that several of the discs that is part of the raid says historical discs even if they are part of the raid. Can this be

the reason for the issue? Should  I do anything with the settings on these?

 

All help is much appreciated. Thank you.

Screenshot 2024-01-20 at 10.28.42.png

Screenshot 2024-01-20 at 10.28.52.png

federalreserve-diagnostics-20240118-1320.zip

  • Author

PS! When the server is up, I can access files without problems. But only for a few minutes before it freezes.

run a memtest on that machine.... just to be sure

  • Author

Where can I find the memtest ?

  • Community Expert

It's a boot option on the Unraid boot menu.

  • Community Expert
Just now, Kjetil said:

Where can I find the memtest ?

It one of the options on the Unraid boot menu.

 

alternatively you can download the latest version from memtest86.com to make a bootable USB drive for that version.

  • Author
1 minute ago, JorgeB said:

It's a boot option on the Unraid boot menu.

The same menu I can choose safety mode?

  • Community Expert
8 minutes ago, Kjetil said:

The same menu I can choose safety mode?

Yes.

  • Author

Thanks everyone, will do a test now

  • Author

The test shows errors, but I don't know how to interprete them... photo enclosed.

IMG_5283.JPG

  • Author

Test 1, 2, 3 went ok, test 4 shows errors and the test freezes

  • Community Expert

Even 1 error is too many.

 

You could try running with less RAM sticks to see if that is any better in case the issue is the load on the memory controller.

  • Author

Ok, so remove some of the RAM sticks and test again ?

  • Community Expert
1 hour ago, Kjetil said:

Ok, so remove some of the RAM sticks and test again ?

That is what I would suggest.  It seems unlikely multiple RAM sticks would go bad simultaneously so it can help with diagnosing whether you have a RAM stick problem or something else.

 

  • Author

Ok, removed some RAM sticks and now the test ran without any errors.

 

But what about the discs? Why are some of the active discs also listed as "historical devices" ? Do I need to take any action here?

 

Screenshot 2024-01-20 at 17.21.52.png

Screenshot 2024-01-20 at 17.22.00.png

  • Community Expert

Those are from the UD plugin, you can safely remove them.

  • Author

Thanks so much for the help everyone. The RAM stick was the issue, so now it's working fine again. Again many thanks for the help, it really much appreciated.

 

Cheers, Kjetil

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