February 21, 20242 yr My Unraid server has turned off about 3 times now, it might be a controlled shutdown but I don't know what log to read to see if it was or not. it seems to be completely random and I cannot see any reason for it. I have not been able to get a temperature APP working to monitor CPU and other heat readings, so I guess it might be that. But Windows had no problems when running on the computer. Can anyone please tell me what log to read and perhaps see if there is any reason for the shutdown or power off. tower-diagnostics-20240221-1045.zip
February 21, 20242 yr Community Expert 47 minutes ago, teitur said: it might be a controlled shutdown but I don't know what log to read to see if it was or not. Enable the syslog server and post that after the next event.
February 22, 20242 yr Author This seems to be it. its a syslog from flash. it powered off sometime this morning 22.02.2024 between 9-10. I think its between 9:50-9:57. syslog
February 22, 20242 yr Author And diagnostics log again if there is anything there. tower-diagnostics-20240222-1408.zip
February 22, 20242 yr Community Expert On 2/21/2024 at 5:47 AM, teitur said: might be a controlled shutdown No Feb 21 08:18:35 Tower emhttpd: unclean shutdown detected
February 22, 20242 yr Community Expert 38 minutes ago, teitur said: This seems to be it. its a syslog from flash. it powered off sometime this morning 22.02.2024 between 9-10. I think its between 9:50-9:57. Those timestamps are not included in anything you have given us so far.
February 22, 20242 yr Author Did I not remove anything. I could only find those two files. are there any others in another location? The time is based on when the woman working on the server messaged me and let me know it went offline. She told me it just happened.
February 22, 20242 yr Community Expert If the log is from that time there's nothing logged, suggesting the server just powered off, and that would most likely be hardware related, or power.
February 22, 20242 yr Author I got the brilliant idea of looking at the windows client log file. The time I estimated seems to be correct. (That windows error is repetitive, not related to the problem in Unraid).
February 22, 20242 yr Author 14 minutes ago, JorgeB said: If the log is from that time there's nothing logged, suggesting the server just powered off, and that would most likely be hardware related, or power. its on a UPS with another computer that was fine. Must be hardware. is there a stress test that you can recommend for Unraid?
February 22, 20242 yr Community Expert Parity check can be enough if it's PSU related, if it's the CPU overheating for example it might not be.
February 22, 20242 yr Author 44 minutes ago, JorgeB said: Parity check can be enough if it's PSU related, if it's the CPU overheating for example it might not be. Ran this for over 30 minutes. Its not overheating CPU. If its a memory issue then the server should simply crash/reboot/flaky, right? Used something called CoreFreq for the CPU stress test.
February 22, 20242 yr Author Im using an old Nvidia 970. it performed just fine in a Windows machine. But might Unraid have problems with it and how do I go about testing for that? However im not doing anything GPU intensive at all. Edited February 22, 20242 yr by teitur
February 22, 20242 yr Community Expert 1 hour ago, teitur said: If its a memory issue then the server should simply crash/reboot/flaky, right? Memory problems can have different effects depending on what gets loaded into the bad RAM. But isn't 1 hour ago, teitur said: crash/reboot/flaky a good description of your situation?
February 22, 20242 yr Author 23 minutes ago, trurl said: Memory problems can have different effects depending on what gets loaded into the bad RAM. But isn't a good description of your situation? It very simply seems to power off. its rock solid stable running 2 VMs all of the time and 3 VMs some of the time, 1 of them in a work environment used for 6 hours a day. And I used the computer for about a week on windows 11 before committing it to Unraid. No issues. Even used it for games. How does Unraid behave when BSOD happens? And if it powers off, would it log that? Edited February 22, 20242 yr by teitur
February 22, 20242 yr Community Expert BSOD is the way Windows shows you that it has trapped a fatal error and can't continue. Total crash with Unraid would usually just stop doing anything, with no response. Some types of errors might be logged, even if they did eventually cause crash. Power off seems like a hardware problem.
February 24, 20242 yr Author I powered off again. there seems to be nothing logged by syslog before poweron that surprises me somewhat. syslog.txt tower-diagnostics-20240224-1809.zip.crdownload
February 25, 20242 yr Author 11 hours ago, JorgeB said: That again suggests to me a hardware issue. How do I troubleshoot that? Please tell me there is some app or some way to stress the system from within Unraid so I don't have to install and do this in Windows? Im very familiar with Windows, but not at all with Linux.
February 26, 20242 yr Community Expert Solution You can try with a different PSU for example, you can also boot Windows from a live flash drive and run some tests.
February 28, 20242 yr Author On 2/26/2024 at 11:10 AM, JorgeB said: You can try with a different PSU for example, you can also boot Windows from a live flash drive and run some tests. Sadly I don't have a different PSU that has the slightest chance at powering this thing. Does Unraid have any power states (C states I believe its called) that it tries to enter or something like that?
February 28, 20242 yr Author 2 hours ago, JorgeB said: You can usually disable C-states in the board BIOS. But does Unraid call upon those power controls? I cannot find any information about that.
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