freebee92 Posted February 29 Share Posted February 29 Hey Team, I recently rebuilt my unraid server and installed Unraid 6.12.8 on a new USB drive. I copied the existing Plus.key file to the \config folder of the usb drive. Once Unraid booted from the new USB drive, I attempted to "Replace Key." Unfortunately, this process ended in an error. Error: {"message":"Request failed with status code 403","data":{"error":"KeyFile is not valid"}} I checked my "Unraid Connect" dashboard and the key no longer appears in the dashboard... it simply vanished. Is there a way to fix this issue? I still have the Plus.key file saved on my computer. Thanks for your help. Quote Link to comment
freebee92 Posted February 29 Author Share Posted February 29 If I try to redeem activation code, I receive an the following response: Unable to redeem activation code for this GUID GUID, 154B-00EE-0718-XXXXXEF92693, may already have a key or it has been blacklisted Quote Link to comment
JonathanM Posted February 29 Share Posted February 29 contact support, make sure you get an auto response acknowledgement back. Quote Link to comment
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