markhsa Posted March 28 Share Posted March 28 Hello all, I am hoping someone can help me here. I submitted two tickets for getting my paid key updated as my Unraid USB drive died. I read that 24-72 hours is typical or response, but this has been a week now. Are there issues with support? Delays? This system is down until this if fixed and I really dont think its right to buy a new key when I have paid once already. Thanks all. Hopefully someone can shed some light here. The automated "move key" functionality is giving me a 404 error. Quote Link to comment
JorgeB Posted March 28 Share Posted March 28 Most likely the ticket did not get created, did you get an automated reply back? If you didn't, use the contact form to contact support again until you get a reply. Quote Link to comment
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