Hi,

 

I built a NAS and am trying to move my data from a Synology. I've been running into a problem where I lose access to the GUI (error message "The connection has timed out") and the mapped IP drives on the new NAS when I'm trying to copy data. It seems to happen randomly regardless of file size (aside from movies 50 GB + when it freezes each time within a few minutes) and no matter how I transfer the data - using Windows Explorer, Teracopy or mounting the new NAS as a remote folder in Synology and transferring using Synology's File Station. I'm able to use a powerdown command most times, but others I've had to do a hard reset.

 

Specs of my new system (all parts are new and motherboard, CPU and RAM were all set and tested from where I bought them before I left the store):

 

i7-14700K

128 GB DDR5 - 4x 32 GB

Motherboard - Asus ProArt Z790

HDD - 8x 20 TB connected to the motherboard. I have 2x 24 TB drives for parity connected to a PCIE SATA expansion card, but I have them unassigned until I transfer everything and then I'm going to build parity. Strangely, they no longer show up in Unraid as unassigned devices although they do show up in the BIOS

NVME - 3x 1 TB. Two are for Cache and one is for installing app data on

Running Unraid 6.12.9

Nvidia GeForce RTX 3060

PSU - 850W MSI

 

Things I have tried:

 

- Transferring the flash drive to a new USB key

- Updating Unraid from 6.12.8 to 6.12.9. I've noticed a slight improvement in the number of crashes where I can now move approx 100 - 200 GB of data at a time before crashing.

- Ran a Memtest86 from a USB drive which came back with no errors. I also ran the one in the BIOS which had no errors.

- Removed both the PCIE SATA expansion card and the GPU but crashes continue with any combination of them in/out.

- Tried disabling Docker and VM for data transfer. I've since enables Docker but VM is still disabled.

- Let it run without performing any data transfer. Was running for over 24 hours without issue before I tried moving data again.

 

 

I've attached two diagnostics. 1845 is the one generated when I used the diagnostics command before powering down and 1849 was automatically generated during the powerdown (I'm guessing because I have the Syslog Server enabled). I'm at a complete loss. Is there anything in the diagnostics that jumps out?

 

easternext-diagnostics-20240330-1845.zip easternext-diagnostics-20240330-1849.zip

11 hours ago, brodgers550 said:

I have the Syslog Server enabled

Post that log also.

I think this is it.

syslog-previous

There's a PCIe device spamming the log with errors, see if this helps:

 

https://forums.unraid.net/topic/118286-nvme-drives-throwing-errors-filling-logs-instantly-how-to-resolve/?do=findComment&comment=1165009

 

 

It looks like it got rid of the PCIe errors. Data transfer crashed again and it looks like there's some ACPI errors now along with "rsyslogd: omfwd/udp: socket 2: sendto() error: Network is unreachable". I went the URL listed in the log but it didn't give much info.

easternext-diagnostics-20240401-1146.zip syslog-previous

Looks like a NIC problem:

 

Apr  1 11:55:05 EasternEXT kernel: atlantic 0000:06:00.0 eth0: failed to kill vid 0081/1

 

Do you have a different NIC you could test with?

I was using the port on the motherboard. There's a second port that I'll test out with later tonight.

Looks like that did it, I was able to transfer > 1TB without any crash. Looks like I'm going to be RMA'ing a motherboard. Thanks for your help!