I am a newb so please forgive me.  My tech savvy friend helped me set up my Unraid server a few weeks ago and it has not been stable.  I am having seemingly random crashes every day or two.  After he attempted to fix the issues he asked me to post my diagnostics file on the forums and see if you all have any ideas.  I have attempted to attach it.  Please let me know what else I can give you.  And sorry for the language barrier.  

Thanks!

 

Edited April 10, 20242 yr by ChatNoir
removed all individual files from the diagnostics zip file

Hi @jedimastergrant,

The diagnostics come in a single zip file. It is possible that your browser or OS tries to 'help' by showing all the individual files.

Please attach the .zip file instead to your next post in the thread.

newmiracle-diagnostics-20240409-1444.zip

You appear to be using macvlan docker networking?    To avoid instability you need to either switch to ipvlan for docker networking, or (if you want to continue using macvlan) disable bridging on the eth0 interface.

Thank you.  I did make the change to disable bridging. 

 

This morning I encountered a failed device.  The array is still running.  I think we pre cleared all of the drives.  I have attached the diagnostics.  

newmiracle-diagnostics-20240412-0920.zip

Looks like a SATA cable problem, replace it and try again.

 

 

I lost connection again to the Web UI this morning.  I checked at the console and it was still running.  I shut the console down to replace the SATA cable and restarted but still got the same error message with that drive.  I have not restarted the array yet.  I have attached the new diagnostics.

newmiracle-diagnostics-20240413-0852.zip

Once a device is disabled it needs to be rebuilt, if the emulated disk is mounting and contents look correct you can rebuild on top:

 

https://docs.unraid.net/unraid-os/manual/storage-management#rebuilding-a-drive-onto-itself

Thanks for the advice.  I rebuilt that device as you instructed.  I think it was pre cleared but I decided to pre clear it just to make sure that it was good.  So I switched the drive out with another and started the rebuild process and pre clearing.  And I had another crash.  I have attached the diagnostics.  

newmiracle-diagnostics-20240418-1955.zip

Previous syslog shows multiple apps crashing, suggest starting by running memtest.

I ran memtest about a week ago for 24 hours and passed.  I have attached a screen shot.  This processor was overclocked in the past but now it is not.  Could this be an issue?  I have checked the bios to make sure but i could be missing something.  I have an i8600k i can swap out with it as well.  Could also do some checking on the NVME and i think i have others to replace it as well. 

41 minutes ago, jedimastergrant said:

 Could this be an issue?

Possibly, could still be a RAM issue since memtest is only definitive if it finds errors, since you have multiple sticks try with just one, if the same try with a different one, that will basically rule out bad RAM.

 

 

 

I ran both stick individually on mem test and did not find errors.  I ran the server for around 4-5 days before the latest crash.  I did not have any dockers running.  I did not start the array either.  I have attached the diagnostics.  

newmiracle-diagnostics-20240425-1710.zip

9 hours ago, jedimastergrant said:

I ran both stick individually on mem test and did not find errors.

Did you run the server with either stick and it still crashed?

I ran mem test with one stick at a time.   I put both sticks back.  I started the server but did not start the array and it crashed after several days.  

 

I meant run the server with just one stick, if it crashes run it with the other one, that will basically rule out RAM, memtest doesn't always catch everything.

Oh I see.  Thanks for the clarification.  

Just as a follow up I have a stable server after making two changes.  First I reset the bios to the defaults.  I thought I had already done this when I repurposed the PC but I can't say for sure.  So out of desperation I just did it to make for certain.  After doing the reset to defaults I then changed the "EZ Tune" overclocking to the lowest setting.  This is the same OC setting that was on the PC when it was used for gaming.  After the restart I have not had a single crash.  I could go back into the bios and take the mild OC off just to see if it was the bios reset or the OC that was the true solution.  But, I am just glad to have a stable server for now.  I appreciate everyone's input and hopefully this information can be useful for others experiencing these types of crashes who may have had changes in the bios due to previous overclocks.