kiwipaul Posted May 18 Share Posted May 18 Greetings running latest version of UnRaid (6.12.10) on a HP Gen8 MicroServer with a HP HAB card. The Gen8 has a SAS compatible backplane. The system runs well. I have added two SAS Seagate drives but they are not recognised. See as follows. Not recognised during boot either. System hangs for a while with errors - below. Any thoughts? Thanks in advance. IOMMU group 1: [8086:0151] 00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor PCI Express Root Port (rev 09) [103c:323b] 07:00.0 RAID bus controller: Hewlett-Packard Company Smart Array Gen8 Controllers (rev 01) [1:0:1:0] disk ATA ST4000VN008-2DR1 CV11 /dev/sdb 4.00TB [1:0:2:0] disk ATA ST4000VN000-1H41 SC46 /dev/sdc 4.00TB [1:0:3:0] disk SEAGATE ST4000NM0043 0006 /dev/sdd - [1:0:4:0] disk SEAGATE ST4000NM0023 E007 /dev/sde - [1:0:5:0] disk ATA ST2000DL003-9VT1 CC3C /dev/sdf 2.00TB [1:0:6:0] disk ATA WDC WD30EFRX-68E 0A80 /dev/sdg 3.00TB May 15 21:49:58 HomeNas emhttpd: device /dev/sdd has size zero May 15 21:49:58 HomeNas emhttpd: device /dev/sde has size zero May 15 21:50:00 HomeNas emhttpd: device /dev/sdd has size zero May 15 21:50:00 HomeNas emhttpd: device /dev/sde has size zero Quote Link to comment
SimonF Posted May 18 Share Posted May 18 2 hours ago, kiwipaul said: Greetings running latest version of UnRaid (6.12.10) on a HP Gen8 MicroServer with a HP HAB card. The Gen8 has a SAS compatible backplane. The system runs well. I have added two SAS Seagate drives but they are not recognised. See as follows. Not recognised during boot either. System hangs for a while with errors - below. Any thoughts? Thanks in advance. IOMMU group 1: [8086:0151] 00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor PCI Express Root Port (rev 09) [103c:323b] 07:00.0 RAID bus controller: Hewlett-Packard Company Smart Array Gen8 Controllers (rev 01) [1:0:1:0] disk ATA ST4000VN008-2DR1 CV11 /dev/sdb 4.00TB [1:0:2:0] disk ATA ST4000VN000-1H41 SC46 /dev/sdc 4.00TB [1:0:3:0] disk SEAGATE ST4000NM0043 0006 /dev/sdd - [1:0:4:0] disk SEAGATE ST4000NM0023 E007 /dev/sde - [1:0:5:0] disk ATA ST2000DL003-9VT1 CC3C /dev/sdf 2.00TB [1:0:6:0] disk ATA WDC WD30EFRX-68E 0A80 /dev/sdg 3.00TB May 15 21:49:58 HomeNas emhttpd: device /dev/sdd has size zero May 15 21:49:58 HomeNas emhttpd: device /dev/sde has size zero May 15 21:50:00 HomeNas emhttpd: device /dev/sdd has size zero May 15 21:50:00 HomeNas emhttpd: device /dev/sde has size zero Post diagnostics or have a look at smartctl for those as may be wrong sector size or encryted Quote Link to comment
kiwipaul Posted May 18 Author Share Posted May 18 OK === START OF INFORMATION SECTION === Vendor: SEAGATE Product: ST4000NM0043 Revision: 0006 Compliance: SPC-4 LU is fully provisioned Rotation Rate: 7200 rpm Form Factor: 3.5 inches Logical Unit id: 0x5000c50085831dbb Serial number: Z1ZADZTS0000R642JST3 Device type: disk Transport protocol: SAS (SPL-4) Local Time is: Sun May 19 07:30:39 2024 NZST device is NOT READY (e.g. spun down, busy) A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options. homenas-diagnostics-20240519-0734.zip Quote Link to comment
bmartino1 Posted May 19 Share Posted May 19 to use sas controlled in unraid they should be set to IT mode. to use unraids software raid via linux. That SAS controller appears to have a previous raid configuration that can be entered at boot to configure hardware raid to the disk connected... Quote Link to comment
kiwipaul Posted May 19 Author Share Posted May 19 Thanks. I went through the steps of putting into IT mode but I will check again. Where in the diagnostics did you see this? Quote Link to comment
kiwipaul Posted May 19 Author Share Posted May 19 I booted into the HP gui programme for managing this server / controller (HPSSA) which confirms that the controller is in HBA mode, but there is no sign of the 2 SAS drives in any of the menus. I got into the command line equivalent (ssacli) hoping to see more but no joy. The drives are not listed. I am starting to think that the drives (second hand) are faulty but why then does UnRaid see them? Puzzled and open to suggestions 1 Quote Link to comment
SimonF Posted May 19 Share Posted May 19 1 hour ago, kiwipaul said: I booted into the HP gui programme for managing this server / controller (HPSSA) which confirms that the controller is in HBA mode, but there is no sign of the 2 SAS drives in any of the menus. I got into the command line equivalent (ssacli) hoping to see more but no joy. The drives are not listed. I am starting to think that the drives (second hand) are faulty but why then does UnRaid see them? Puzzled and open to suggestions For some reason the drives are not ready, but I cannot tell why. === START OF INFORMATION SECTION === Vendor: SEAGATE Product: ST4000NM0043 Revision: 0006 Compliance: SPC-4 LU is fully provisioned Rotation Rate: 7200 rpm Form Factor: 3.5 inches Logical Unit id: 0x5000c50085831dbb Serial number: Z1ZADZTS0000R642JST3 Device type: disk Transport protocol: SAS (SPL-4) Local Time is: Sun May 19 07:34:23 2024 NZST device is NOT READY (e.g. spun down, busy) A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options. Quote Link to comment
SimonF Posted May 19 Share Posted May 19 What is the output of sdparm -C sense /dev/sdc and sdd Quote Link to comment
kiwipaul Posted May 19 Author Share Posted May 19 root@HomeNas:~# sdparm -C sense /dev/sdc /dev/sdc: ATA ST4000VN000-1H41 SC46 root@HomeNas:~# sdparm -C sense /dev/sdd /dev/sdd: SEAGATE ST4000NM0043 0006 Quote Link to comment
bmartino1 Posted May 19 Share Posted May 19 ? Thoughts? - https://www.instructables.com/How-to-Fix-the-33V-Pin-Issue-in-White-Label-Disks-/ The disk may be part of the new 3.3 volt line. Did the drives come with a power sata cable? did you use the power sata cable? that 3.3 volt line would power the drive to use but not start up the chip for allocation as the hba at boot to touch and acquire guid is stopped before the unraid grub boot menu. This is only if these drives are using the new sas/satapoer3.3vot pin. Otherwise a live Linux distor like Ubuntu to pull up the disk in gpart / disk to see what on them delete existing data and partion the whole drives with xfs then boot into unraid. Quote Link to comment
kiwipaul Posted May 20 Author Share Posted May 20 Will give that a go with a different controller. Quote Link to comment
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