I have tried to download the diagnostics but the download will not finish, along with many other problems.

 

I was running a parity check when there were two notification that an array disk was in error state and that it had read errors. 15 minutes later I got "Array has 2 disks with read errors" and that was the parity disk. They are both in the array in the picture but now also under unassigned devices.

 

Since then the read-check is frozen and there have been other issues due to that. The restart button doesnt restart the server and I also cannot cancel or pause the read-check. I don't have physical access to the server to reboot it. Some containers won't stop and as mentioned the download of diagnostics won't finish.

 

Something similar has happened to the server before and it was caused by a loose cable which I'm pretty sure is the case again.

 

I'm thinking that I need to force cancel the read-check somehow in order to be able to restart the server. Is there a command to do that?

Also, most containers could be stopped but a few won't even stop with the kill command.

Edited July 13, 20241 yr by Reva
Added information about UD

See if you can copy the syslog to the flash drive:

 

cp /var/log/syslog /boot/syslog.txt

 

Then type reboot in the CLI, if it doesn't reboot after 5 minutes you will need to force it, then post new diags after array start and that syslog

The syslog is empty so nothing was copied. And the reboot command doesn't seem to have any effect. Would "/sbin/shutdown -r now" or something similar work?

1 hour ago, JorgeB said:

if it doesn't reboot after 5 minutes you will need to force it

 

By force do you mean I have to press the power button? I tried reboot -f but it seems to have no effect.

11 minutes ago, Reva said:

I have to press the power button

This

Ok, that's unfortunate. Is there no way to kill the read-check process?