[Solved] Hard drive may be failing, but it passed the seagate diagnostic tool


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Hello, I'm running 5.0 beta14, and was sad to see my first red ball next to a drive.  It is a seagate 2TB drive, and is still under warranty.  While the SMART test seems to show a high number of Raw_Read_Error_Rate and Seek_Error_Rate, it still passed the seagate diagnostic that they make you run before you can RMA a drive.  Is my drive in fact dying?  Will seagate accept my RMA, or will they deny my claim?  Any experience is appreciated.

syslog.txt

smart4.txt

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The PSU supposedly has 17A on 2 12V rails.

That should be enough for 6 drives, however, if you see intermittent problems when the drives are spun down, then required to spin up, then it is the PSU.

 

You could be right on the edge, From what I saw in your syslogs, there is a mixture of 5400 and 7200, but this PSU may not handle the inrush required when a spin up is issued.

 

In comparison, I had a 500w seasonic with 18A on 2 12V rails handle 8 drives, but when the 9th drive was put in, I would get intermittent issues with one of the drives when required to spin up.

 

Comparing that to a Corsair 620HX, That has 2 rails, with supposed borrowing from the other rail.

It handles 17 drives, & 4 controllers without issue.

 

It's best to get a PSU with a single rail.

 

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