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Unraid computer reboots during prolonged disk access

Featured Replies

  • Community Expert

Hello!

 

I'm not sure when it started, but when moving data across my internal network, whether from SMB shares on a Win10 box into the Unraid filesystem, or LanCache pushing downloaded files, the Unraid computer reboots.  Transfer will start, and may last for enough time to transfer a little something, but the transfer will eventually start to decrease and then stop altogether.  When I check the WebGUI, the computer is either in the process of rebooting or shows my uptime only a few minutes.  Incoming data on the WAN is just fine. 

 

Here's my diagnostics file.

 

Thanks for your help!

Jacob

 

troll-diagnostics-20240812-2209.zip

Solved by JorgeB

  • Community Expert

The syslog in the diagnostics is the RAM version that starts afresh every time the system is booted.  You should enable the syslog server (probably with the option to Mirror to Flash set) to get a syslog that survives a reboot so we can see what leads up to the problem.  The mirror to flash option is the easiest to set up (and if used the file is then automatically included in any diagnostics), but if you are worried about excessive wear on the flash drive you can put your server's address into the remote server field. 

  • Author
  • Community Expert

Thanks.  I'll share the syslog once the server reboots again.

  • Author
  • Community Expert

Well, I don't see much that is in this log file that might indicate reboot problems.  Looks like Plex has a segfault in one of it's codecs, but I don't think that is causing the computer to reboot?

syslog.txt

  • Community Expert
  • Solution

Server rebooting by itself is almost always a hardware problem, and those issues won't usually leave anything logged.

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