As the title suggested 2 days ago my new WD DC HC550 16 TB drive has been making mechanical sounds and I received email notifications saying * **disk5 has read errors** and seek error rate (failing now) emails.

 

I do have parity and I had started moving everything on that disk to another and started excluding it from all the shares just to be sure. 

 

I bought the disk in Feb 2024 (This year), so its around 6 months old. 

 

I've attached smart reports. 

 

Thank you very much. 

 

 

WDC_WUH721816ALE6L4_3ZG3Z0JA-20240901-2255.txt

Sounds as if the disk might have a problem.   You can try running the Extended SMART test on the drive and if that fails it should be replaced.

FAILING NOW means replace immediately. 

 

Attach Diagnostics to your NEXT post in this thread so we can see if you have anything else that might cause problems with rebuild. 

2 hours ago, trurl said:

FAILING NOW means replace immediately. 

 

Attach Diagnostics to your NEXT post in this thread so we can see if you have anything else that might cause problems with rebuild. 

Here you go, diagnostics of my server.

I've decided to replace the drive since it stopped mid way and started showing read errors when trying to copy some data from it. I will RMA it but the question is how can I keep running my system now without that drive?

 

Can I just stop the system, remove the drive and start it again and pretend nothing happened? while I wait for the RMA? or is there any procedure to do it? 

Thank you. 

tamatower-diagnostics-20240903-0152.zip

4 hours ago, itimpi said:

Sounds as if the disk might have a problem.   You can try running the Extended SMART test on the drive and if that fails it should be replaced.

 

The drive stopped mid way while trying to do extended texts and shows as missing, it showed up again when I rebooted the system but i guess its safe to say that its dead. The thing I do not understand is how sudden it just died being a new drive. 

4 hours ago, DeadlyTitan said:

The thing I do not understand is how sudden it just died being a new drive. 

Google "bathtub curve"

10 hours ago, DeadlyTitan said:

The thing I do not understand is how sudden it just died being a new drive. 

When a drive is brand new is the most likely time to fail if there was either a manufacturing defect or damage occurred in transit.

 

This is one reason that many users will put a new drive through the Pre-Clear process before using it at the Unraid level when strictly speaking it is not necessary as the process does an initial stress test of the drive as well as zeroing all sectors.