I am experiencing a new issue, and as of recent, with dockers on my custom vlan's (br0, br0.4, br0.5, br0.6) become unresponsive. However, I can still ping IP's on any of the networks. But I just cannot get to the web services running on any of them when the issues occurs, including the unraid webUI on br0.

 

No other network changes have occurred and my unraid has been up for 3.5 months so far.

 

The issue occurs when there is heavier network load on them. For example, Plex mobile app downloading content locally to view offline while another docker is performing downloads, or if multiple people are watching Plex.

 

Uptime-Kuma docker webUI also becomes inaccessible during the issue, but when it resolves, it shows docker monitor events stating:

'Knex: Timeout acquiring a connection. The pool is probably full. Are you missing a .transacting(trx) call?

Additionally, external PRTG monitors show HTTPS monitors for Plex and other dockers as timing-out.

Additionally, I cannot get to unraid mgmt. webUI on br0 when the issue occurs either.

 

***When the issue is occurring, unraid CPU, RAM, and network utilization is low as well.

 

The issue resolves itself after approx. 3-5min....

 

I'm on unraid version: 6.12.8

 

My network config. (not changed in over a year):

• Two physical eth interfaces (eth0, eth1) with bonding and bridging enabled.
• Bond0 (eth0, eth1) is connected to Cisco switch using LAG port config.
• All vLAN's use parent interface bond0
• Docker vLAN br0, br0.5, br0.6 use upstream Opnsense firewall for DHCP pool.
• Docker custom network type: macvlan

 

I do not see any kernel 'call trace' in my enhanced syslog plugin output.

 

Can someone help me narrow this down and/or recommend if I should try switching to Docker network type: ipvlan  ?

 

Edited September 10, 20241 yr by gurulee

Fist thing I would recommend updating to latest stable.

4 minutes ago, JorgeB said:

Fist thing I would recommend updating to latest stable.

I have been holding off due to all the issues I'm reading about in the release notes and with users. 

But if that has a specific fix for this, then I will plan for it. 

1 hour ago, JorgeB said:

Fist thing I would recommend updating to latest stable.

Okay, I have completed the upgrade from 6.12.8 to 6.12.13 successfully with no known issues.

 

I will monitor it to see if the issue returns.

Returning to my question as it relates to my issue, should I switch from macvlan to ipvlan even though I am not aware of any macvlan errors and my vLAN's use bond0 ?

Edited September 10, 20241 yr by gurulee

The Macvlan issue with bridging is no longer a problem with the latest release, so test first to see how it is now.

2 hours ago, JorgeB said:

The Macvlan issue with bridging is no longer a problem with the latest release, so test first to see how it is now.

Thank you! I will report back 48 hours. 

46 minutes ago, gurulee said:

Thank you! I will report back 48 hours. 

The issue just reoccurred at around 3:30pm / 15:30. All webUI connectivity lost to unraid mgmt int (br0)and all my dockers. But I was still able to ping the interfaces and dockers with custom bridge vLAN's static IP's.

 

The issue resolved itself after approx. 3min and the webUI mgmt int of unraid and dockers became accessible again.

 

I looked at my enhanced syslog plugin and this is the only entry around the time of the issue:

 

Sep 10 11:05:13 Tower root: Fix Common Problems: Error: Macvlan and Bridging found ** Ignored
Sep 10 11:10:40 Tower kernel: eth0: renamed from vethe9b73b7
Sep 10 11:15:06 Tower webGUI: Successful login user root from 192.168.100.90
Sep 10 11:18:48 Tower kernel: vethb78d931: renamed from eth0
Sep 10 11:19:03 Tower kernel: eth0: renamed from vethd9921c1
Sep 10 12:17:41 Tower emhttpd: spinning down /dev/sdf
Sep 10 12:45:53 Tower emhttpd: read SMART /dev/sdf
Sep 10 13:06:06 Tower emhttpd: spinning down /dev/sdd
Sep 10 13:16:28 Tower emhttpd: spinning down /dev/sdf
Sep 10 13:19:08 Tower emhttpd: read SMART /dev/sdd
Sep 10 13:54:51 Tower emhttpd: read SMART /dev/sdf
Sep 10 13:55:06 Tower emhttpd: spinning down /dev/sdd
Sep 10 15:30:46 Tower emhttpd: read SMART /dev/sdd

 

Unfortunately there's nothing relevant logged.

1 hour ago, JorgeB said:

Unfortunately there's nothing relevant logged.

That is apparent and agreed. Is there a way to log more debug level? 

 

So can someone advise me next steps to narrow the cause of this issue down? 

 

Essentially all the HTTP / HTTPS / webui become inaccessible to unraid Mgmt int on br0 and all dockers on br0.4 and br0.5 intermittently for approx 3-5min. All the while I can still ping all of the interfaces during the issue. 

Issue seems intermittent and no pattern. 

The only thing I can think off it to run the server with half of the containers, if the same try the other half, it that helps then keep drilling down to see if you can find the culprit.

So far so good... 48 hours and still stable. I'm monitoring at the dockers level with Uptime Kuma and the HTTP services of unraid Mgmt int and dockers with PRTG. 

 

🤞🙏🙌

On 9/11/2024 at 4:00 AM, JorgeB said:

 

 

Edited September 13, 20241 yr by gurulee

Continued stability and reoccurrence of issue since upgrading to 6.12.13 5 days ago.

I have not been able to catch this when it occurs, but Uptime Kuma intermittently reports this for about 2-3min every ~7 days with docker monitor:

 

Knex: Timeout acquiring a connection. The pool is probably full. Are you missing a .transacting(trx) call?

 

Also at this time my PRTG HTTPS monitors for the same dockers show timeouts causing downtime as well. 

 

Any guidance would be appreciated. 

Anyone, may I have some guidance on next steps to get support on this outstanding and repeat issue? 

 

Did you try what I mentioned above? You need to see if you can find the problem container

On 10/22/2024 at 7:40 AM, JorgeB said:

Did you try what I mentioned above? You need to see if you can find the problem container

I appreciate the advice. With the amount of dockers and their needed availability, I hoping I can take a different troubleshooting path first.

For example, generating necessary system logs for Unraid support to analyze. 

What is the official Unraid support process? 

There was nothing relevant logged before, you can try using just half of your containers, if still issues try the other half, then keep drilling down.

On 11/1/2024 at 7:22 AM, JorgeB said:

There was nothing relevant logged before, you can try using just half of your containers, if still issues try the other half, then keep drilling down.

What about the anonymized diag file under tools, would that reveal anything to help narrow the root cause down? 

There won't be anything extra in the syslog.

On 11/3/2024 at 1:13 PM, JorgeB said:

There won't be anything extra in the syslog.

I'm tracking this intermittent issue with Uptime Kuma and PRTG. Looking into enabling more logging options to narrow down root cause.. M

Strange, I continue to experience dockers becoming unaccessible randomly every few days for approx 5min. and then they come back up. 

Uptime Kuma reports this for the docker monitors, example:

 

UptimeKuma Alert: Nextcloud (docker): [🔴 Down] Knex: Timeout acquiring a connection. The pool is probably full. Are you missing a .transacting(trx) call?
Time (America/New_York): 2024-11-11 22:05:36

And is the WebGUI still accessible when that happens?

On 11/12/2024 at 7:06 AM, JorgeB said:

And is the WebGUI still accessible when that happens?

No it is not, I noted this previously in the description of this thread:

 

" I just cannot get to the web services running on any of them when the issues occurs, including the unraid webUI on br0." 

 

Any ideas? 

On 9/10/2024 at 11:20 PM, gurulee said:

my vLAN's use bond0 ?

You should try disable bonding, those usually trouble and your problem also self fix in few min.