October 1, 20241 yr Hi there, I`m very new to Unraid so forgive any noob errors. I recently moved from Synology to a DIY NAS solution with Unraid, not really DIY as I purchased the system new and pre-built, I just slotted the HDD`s in etc. Since the start its always crashed at seemingly random intervals, sometimes it will run for days with no issues then other times it will crash 5 \ 6 times a day. I thought I was doing something wrong as its all quite new to me but I'm getting to the stage where I think it maybe isn't me ! When it crashes the GUI is completely unresponsive, I can`t ssh in to it and the continues ping I have running fails to reach it. My only option is to turn it off and back on again at the power button. I tried stopping all my docker containers and spinning them up one at a time, that was inconclusive as sometimes it would still crash if only one or two containers was running, other times it would run for days with all of them running without issue. I recently put Photoprism on it and noticed that whenever I tried indexing or importing it would crash every time, it would index maybe 1k images then fail, I would reboot it, wait for it to settle down then start indexing again, it would index 7 \ 8 hundred or 1 k images and crash again so I have given up on that for now, I'll wait until I have a stable system before retrying. I do see errors on disk 2 sometimes, 888 bad sectors, I'm not sure if this would cause the system to crash in this way however I went out and bought another 10TB HDD with the intension of swapping it out but get a message saying its not big enough !! not sure what I'm going to do about that - my wife wont be happy if I by more HDD`s 🙂 It seems to crash when doing the parity check, sometimes it doesn't though. I`m stuck - I have been at it for weeks and have no conclusive answers - any advise would be great. Hardware: Brand new - Aoostar WTR PRO, N100, 32GB RAM, 1tb SSD (cache) and 4 10TB Seagate Enterprise HDD`s (Referbs). Model: Custom M/B: TianBei WTR PRO Version Default string s/n Default string BIOS: American Megatrends International, LLC. Version HCN100-MI2 Dated 06/25/2024 CPU: Intel® N100 @ 2871 MHz HVM: Enabled IOMMU: Enabled Cache: L1 Cache: 128 KiB, L1 Cache: 256 KiB, L2 Cache: 2 MiB, L3 Cache: 6 MiB Memory: 32 GiB DDR4 (max. installable capacity 32 GiB) Network: bond0: fault-tolerance (active-backup), mtu 1500 Kernel: Linux 6.1.106-Unraid x86_64 OpenSSL: 1.1.1v Uptime: 1 hour, 9 minutes Plugins CA Auto Update Applications Community Applications Dynamix File Manager GPU Statistics Intel GPU TOP ssh Plugin Unassigned Devises Unraid Connect Containers: Apprise Agent DVR CodeProject AI Mealiev1 Plex Sonarr QBITTorrent Audio Bookshelf DuckDNS Overseerr Radarr Tautulli Cloudflared-Tunnel Homarr PhotoPrism SabNZB Vaultwarden Sylogs attached plus a screenshot of the dash after a crash but before a screen refresh. Any help or advise will be gratefully accepted, Thanks. syslog syslog-previous Edited October 1, 20241 yr by jw2804 screenshot
October 1, 20241 yr Community Expert There's nothing relevant logged on either syslog, but syslog-previous only covers a couple of minute up-time, was that after a crash?
October 1, 20241 yr Community Expert Since you mention the system tending to crash when under load are you sure your PSU is up to handing all drives becoming simultaneously active?
October 1, 20241 yr Author Hey itimpi, to be honest, no - that`s not something I considered, the system was designed as to be a NAS and has 4 bays (not hot swap) so I assumed it was capable of running as a NAS with all 4 bays populated ! is there something I can do to stagger the drives becoming active simultaneously ?
October 1, 20241 yr Author Hey JorgeB, its crashed a few times today so yes those logs are from after the last crash.
October 1, 20241 yr Community Expert 7 minutes ago, jw2804 said: so yes those logs are from after the last crash. In that case it suggest a hardware issue, since there's nothing relevant logged.
October 1, 20241 yr Author Hey itimpi, after punching the power adapter specs and the HDD specs in to chatgtp it tells me, "Your 120W power adapter (with an effective output of around 102W after conversion) is more than sufficient to power your NAS and all 4 HDDs simultaneously. You have a comfortable margin of around 43W remaining"
October 1, 20241 yr Community Expert 2 hours ago, jw2804 said: Hey itimpi, after punching the power adapter specs and the HDD specs in to chatgtp it tells me, "Your 120W power adapter (with an effective output of around 102W after conversion) is more than sufficient to power your NAS and all 4 HDDs simultaneously. You have a comfortable margin of around 43W remaining" It might be, but if you have (or can borrow) a higher rated power supply then it would be easy to test this assumption out. I tend to assume that at max draw drives can take around 25-30W so not as high a margin as suggested.
March 12, 20251 yr Hi, I am running the same hardware for about a month or so without any problem. The only difference is I use only 16 GB RAM and just a 500 GB internal SSD. So, I guess either you RAM or the whole board is faulty. Frank
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