October 30, 20241 yr Hello support team, I have an Unraid server that keeps crashing randomly. The server initially was setup on a AORUS Gigabyte ITX motherboard, then was swapped for an MSI B450 ATX to add a 10G NIC Intel X540-T1 manufactured by 10GTek. Side note : I have this exact same NIC inside another unraid server running 24/7 no issue. AMD Ryzen, so I first tried to disable c-states features in BIOS, and by adding this to the /boot/config/go : "/usr/local/sbin/zenstates --c6-disable" (originally found on reddit) Other than that : XMP is disable, iGPU enabled with custom VRAM size of 4G. But no luck, it is something else the server keep crashing. I can read strange things about eth0 in the log before the crash (before line 11911 in syslog.log) Any ideas ? Should I remove the NIC ? Replace motherboard ? Thanks for reading. syslog-192.168.1.100.log vault-diagnostics-20241030-1414.zip
October 30, 20241 yr I havent read the logs, so take my advice with a grain of salt... but this sounds like it might be a RAM issue I would suggest running a memtest to confirm everything is good there
October 30, 20241 yr Community Expert You don't need to disable C-states, take a look here, also check the RAM speeds: https://forums.unraid.net/topic/46802-faq-for-unraid-v6/?do=findComment&comment=819173
October 30, 20241 yr Author 4 hours ago, mathomas3 said: I havent read the logs, so take my advice with a grain of salt... but this sounds like it might be a RAM issue I would suggest running a memtest to confirm everything is good there Memtest is currently going on, so far so good. 3 hours ago, JorgeB said: You don't need to disable C-states, take a look here, also check the RAM speeds: https://forums.unraid.net/topic/46802-faq-for-unraid-v6/?do=findComment&comment=819173 Thx for this suggestion, but RAM speeds are well under theses value as I have not enable XMP, so the RAM is running at default 2133Mhz. It is not clear in the topic you linked if it's ok to run at default RAM speed thought?
October 30, 20241 yr Community Expert 2 minutes ago, A.sch3 said: It is not clear in the topic you linked if it's ok to run at default RAM speed thought? As long as it's not above the max officially supported speeds for that config it should be OK.
October 31, 20241 yr Author Ok so, it's not c-states, nor RAM failling then : memtest turned-out "PASSED". Any others ideas ? Doesn't the syslog reveal something ? I personally don't understand what every lines means, but some seems to indicates errors that I don't understand the root cause.
October 31, 20241 yr Community Expert Most hardware issues won't leave anything logged, one thing you can try is to boot the server in safe mode with all docker containers/VMs disabled, let it run as a basic NAS for a few days, if it still crashes it's likely a hardware problem, if it doesn't start turning on the other services one by one, including the docker containers.
November 8, 20241 yr Author Solution After much time spend, it seem that the Jellyfin Docker is crashing, and is pulling unraid OS with him. For some reason, updating the BIOS of the motherboard is preventing unraid OS to crash, and now Jellyfin is the stopping on its own when it is crashing. So i'd say problem solved. Thanks for the help!
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